Lianbang Jin Tower, No. 161 Kaixing Road, Mayuan Subdistrict, Qixingguan District, Bijie, Guizhou, ChinaView hotel details
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Guest Reviews of Rambling In Skygarden Hotel
8.6/10
347 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.6
Service8.3
Cleanliness8.8
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All reviews(347)
Positive reviews(322)
Reviews with photos/video(48)
Large rooms(32)
Classy environment(31)
Convenient parking(20)
Delicious breakfast(18)
Friendly front desk staff(12)
Amazing natural light(6)
Strange smell in room(6)
Stayed multiple times(2)
Negative reviews(25)
LetuNO1
2-bed Room With City View
Stayed in Apr 2024
Business traveller
29 review
8.0/10
Very good
Posted on May 22, 2024
The hotel decoration is slightly old, but the rooms are fully equipped and clean. The bathroom wash area is reasonably divided and easy to use, and there is plenty of hot water. The spicy chicken rice noodles for breakfast are delicious, and self-service laundry is available, which is great!
Original textTranslated by Google
Response from Property: We are glad to see your review and recognition. We have always strived to provide good service and provide guests with a clean and comfortable stay environment. Adhering to the attentive, sincere and warm-hearted service concept, we will definitely repay your support and love with good service and a clean and comfortable stay environment. At the same time, Xiaoman also looks forward to meeting you again!
Guest User
2-bed Room With City View
Stayed in Dec 2023
Business traveller
28 review
10/10
Outstanding
Posted on Mar 3, 2024
Stayed many times! It feels pretty good. The room is large and the decoration style is relatively comfortable. There is also breakfast, although it is a bit simple and not as early as before. Personally, it is good overall!
Original textTranslated by Google
Response from Property: We are glad to see your review and recognition. We have always strived to provide good service and provide guests with a clean and comfortable stay environment. Adhering to the attentive, sincere and warm-hearted service concept, we will definitely repay your support and love with good service and a clean and comfortable stay environment. At the same time, Xiaoman also looks forward to meeting you again!
Guest User
Executive Queen Room
Stayed in Jun 2024
Other
6 review
7.0/10
Posted on Jul 13, 2024
Facilities: Still OK
Hygiene: OK
Environment: All OK
Service: Too bad. I checked out at noon on July 13th. I was so thin that I looked good with my face on my shoulder. I didn’t wear work clothes. It’s just that the service was not worthy of the hotel as a whole. It was too stretched and there wasn’t even a polite word. It’s the configuration of a big hotel. Guest house front desk
Original textTranslated by Google
Response from Property: Dear guest, in response to your feedback, we have immediately launched an internal investigation and decided to take measures to improve our services and strengthen staff training: We will organize front desk staff to conduct more stringent service etiquette and communication skills training to ensure Every employee can provide services to guests with enthusiasm and professionalism, and always pay attention to their words and deeds. Regarding clothing, due to the recent changes in the front desk staff, the work clothes of the new colleagues have not been finalized yet. We know that only by continuously improving and improving service quality can we win your trust and satisfaction. We sincerely apologize for the inconvenience this time has caused you and look forward to having the opportunity to make up for this mistake in the future. If you have any additional questions or need further assistance, please feel free to contact us. Thank you for your understanding and support!
Anonymous User
2-bed Room With City View
Stayed in Mar 2024
Family
15 review
8.5/10
Very good
Posted on Apr 26, 2024
The hotel is in the old town and lively. The parking lot is an underground multi-story garage with a narrow entrance and sharp turns, so you need to be extra careful. Fortunately, there are more parking spaces. Sharing the elevator with many other companies, it is inconvenient to get up and down, and there is a lot of waiting during commuting time. The air in the room is not fresh enough, the smell in the toilet is slow to empty, the towels are obviously old, my room faces the street, and the noise lasts until late at night. Fortunately, the room is spacious enough, the design and layout are reasonable and innovative, the basic facilities are complete, the functions are good, and the bedding is clean and comfortable. Breakfast is rich and delicious. Good value for money.
Original textTranslated by Google
Response from Property: We are glad to see your review and recognition. We have always strived to provide good service and provide guests with a clean and comfortable stay environment. Adhering to the attentive, sincere and warm-hearted service concept, we will definitely repay your support and love with good service and a clean and comfortable stay environment. At the same time, Xiaoman also looks forward to meeting you again!
vieri622
Family Friendly Smart Room - Mountain-View (Double Bed) (Fridge)
Stayed in Sep 2023
Family
18 review
4.0/10
Posted on Oct 5, 2023
It was a thunderbolt. Placed the order without reading the reviews. The result was the same as what netizens said, the KTV next to me could howl until two o'clock in the middle of the night. I don’t know if the hotel has tried the so-called 3m earplugs. The penetrating power of the earplugs is so terrible that even the 100m earplugs are useless.
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry that your stay experience was not good due to the noise problem. Since there is a KTV downstairs in the hotel, the hotel will inevitably have some noise impact. We have equipped 3m earplugs in the room to reduce the impact of the KTV. Sorry for causing trouble to you. All hotel staff wish you good health and smooth work!
Response from Property: 親愛的小主,感謝您百忙之中為酒店寫下寶貴的評價,給您帶去的困擾我代表酒店向您致以誠摯的歉意,酒店現在已經取消收取按金,免按金入住哦。房間的物品收費明細您有需要可以聯繫我們為您送到房間的呢。您下次有類似體驗還請您入住後第一時間告知我們,我們一定第一時間為您處理,保證讓您滿意,您的滿意就是我們最大的期望,酒店有免費早餐,免費停車,免費洗衣,歡迎零食,管家服務等讓您暖心安心的服務,祝您旅途愉快,期待您再次光臨!