Bilbao Boutique Hotels

I missed having a toothbrush in the bathroom, it is true that we asked for it and it was given to us, I did not like the night reception service, however the guy in the morning, Erik, and the baggage attendant were very nice both two

We stayed four nights in a NYX Suite in the middle of August. This hotel has an excellent location at the entrance to the old Town. The Renfe train station to Madrid and Barcelona is about 6 minutes walking across the bridge right in front of the hotel. This bridge also takes you to the major shopping street of Bilbao as well. The Guggenheim is a pleasant 20 minute stroll along the river and around the corner you'll find the Plaza Barria with some of the best pinxto bars in the Basque country. The metro station that will take you right to the intermodal bus station is a short 2 minute walk away. The suite was compact with only a double bed, but the bathroom was roomy and the shower easily fit two. Storage was minimal, but there was a safe, mini fridge, iron and ironing board. The coffee maker was an imitation Nespresso, but the pods were Lavazza. The balcony had a fantastic 270 degree view of the old Town and the newer city across the river. A negative note: Almost every evening we came home to discover a new invasion of ants crossing our room, slipping under the door and parading down the hall.

We had a lovely 4 night stay at the at Mercure Bilbao Jardines de Albia - Great welcome, Our ‘Privilege’ Room on the 7th floor was lovely very spacious with a very comfortable King size bed, large closet with hanging and shelf space and a large safe. There was a minibar with complimentary water 2 still and 1 sparkling, 2 beers and 2 Coca Cola which was replenished every day. There is a coffee machine. Good controllable air conditioning. The Bathroom had a large walk-in shower. There is a nightclub nearby so there is some noise at night so if you are a light sleeper you should ask for a quiet room. Perfect location - The hotel is 15 min stroll to the Guggenheim museum and its about 10 minute walk from the centres of both the old and new towns, there is a Corte Ingles about 10 mins walk away on the main street and the hotel is just a couple of minutes from the river. The Lobby bar is great and the staff are pleasant and helpful and prices are very reasonable – it was lovely sitting outside having a glass of wine. It is very easy to get to from the airport A3247 bus stop, Journey from the airport is about 20 minutes. Great staff All the staff we met were helpful. Reception is on the 3rd Floor. Breakfast is on the 4th floor with good coffee machines and a great fresh orange juice machine. Thank you to all the restaurant and bar staff especially the manager and also Pedro. The housekeeping was efficient, and everything was spotless. There are so many amazing restaurants and bars in Bilbao serving great food – We were lucky enough to be in Bilbao for the start of the festival and we really enjoyed the amazing firework display on Saturday night. We are already looking forward to returning to Bilbao and the Mercure Bilbao Jardines de Albia.

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The room is compact. The location is very good, just by the river, within walking distance of the main attractions in the city. There are no vegetables for breakfast, mainly custard meat and cereal. There is no ironing board, laundry room, no disposable supplies. The gym is in the basement, very small and no windows. The elevator has ladder control, but it is not very sensitive.

The food was very good and tasted great. The waitress always took care of us and fulfilled all our wishes quickly and meticulous. The selection of food in the menu was a variation of mostly local food and nice deserts. Also included the option to get one of the drinks from the bar. We just tasted the coffee, which was great.

This hotel is amazing! Must stay in this place when coming to bilbao! The location is super convenient, just across the road from the museum, the view is first class, the hotel is full of space, the service staff is super nice, the room is also very large, the bed is very comfortable, the breakfast is very rich but a bit expensive (compared with the Spanish price level, it takes 24 euros a person), drinking at night at rooftop is first class, The scenery is super beautiful, two minutes walk is the best Chinese food Grand Canal in bilbao, you can eat Chinese food balance if you are tired of Basque food. There is an airport bus across the road from the back door of the hotel. It is really good. The only problem is that it is a little distance from the shopping center and it takes about 15 minutes to walk.

I stayed with my partner and 5 year old. Lovely boutique hotel, very central. We were facing the street so was very noisy at night with drunken people outside ( even with the windows shut). The reception staff were very nice. The first morning we had breakfast , included in our price and was very enjoyable. The second morning there was an older Spanish waitress who was very rude. We were going to fix up for one breakfast on checkout but she made a big deal that we had only booked one breakfast and spoke to us in Spanish. I told her that I did not understand but she continued to raise her voice. My 5 year old ate nothing so we put some melon slices in a lunch for up in the room. She charged over and raised her voice in Spanish pointing at the melon slices. . My partner emptied the melon onto a plate which she grabbed and threw in the bin. It was very humiliating. I told reception and they did not seem surprised. When I went to fix up , reception charged us again for the first mornings breakfast which was €16 per head. Also you are charged a daily rate for parking so it all added up to be an expensive stay.

The staff is very professional and the hotel is perfect. Breakfast was complete. The staff of the restaurant was very efficient and reactive.

I used to go to Milan and live in this brand hotel, the service is good. It takes about a walk to the old town 15-20 minutes. It is very convenient to go to the city center by bus downstairs. About 2-3 Station distance, there are also food and small bars near the hotel. 🔔 Service: The front desk was very intimate and gave the baby a set of baby showers. The front desk also sent the baby a bear. 🧹 Health: The room is large and clean. Our room is more than 30 square meters. 🚗 Traffic: Downstairs bus hotel on the main road of bilbao because the city is not big. A few steps forward and there is a subway.