Best Hotels near BrightHouse, Billingham

It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement. Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing. We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act. This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it. The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing. No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping. This places lacks staff that care or take pride in their work. The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath. Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front. Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.

We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you. Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow

Our usual hotel of choice for yet another Hartlepool weekend break. Excellent position near train and bus links. No food onsite but plenty of options nearby. A slight problem with the rooms booked due to redecorating commencing whilst we were staying but all handled as well as could be by moving the coffee machines and a chair into the standard room. Internet still included as per original booking and worked as well as anywhere I've stayed recently. No complaints, they have to redecorate sometime. Staff first class and friendly as ever. Will be back for another break in due course.

AFTERNOON TEA SIMPLY LOVELY, FOOD FRESH + DELICIOUS comprising, finger sandwiches, cheese savoury, cucumber + cream cheese, chicken+Mayo, roast beef, profiteroles, lemon cake, trifle, scone with jam +cream, pavlova. PROSECCO FRIENDLY STAFF EFFICIENT SERVICE GOOD ATMOSPHERE AFTERNOON SERVICE WAS VERY BUSY 09/09/23.Well that says it all! Have been many times. HIGHLY RECOMMEND

Well the room was clean and comfortable and the staff especially Henry were incredibly helpful and kind. Would definitely recommend this hotel. Overall I would highly recommend Travelodge Middlesbrough if you're looking for a well located and affordable place to stay. It ticked all the boxes for me apart from a large wine glass.