Hyatt Place Biloxi

Pool was a dirty and the Hot tub was filthy.The Rooms were nice and clean but the Bed and Pillows could use some upgrading. Had two rooms and in one room could not get the tv to work ask for help and no one could get it to work. Overall it wasn't a terrible stay.

Overpriced but okay The hotel staff were nice and accommodating however I think overall it was overpriced. When we arrived our room still wasn’t ready so the receptionist “upgraded” us to a room with a view which was nice but still not worth it in my opinion. The gym was decent had full weight rack, treadmills, peloton bike, and elliptical machine. The pool was nice too however the hot tub was broken when we went.

Great Place to Stay only there for a short time on business. bed was comfortable, room clean. the only thing that would have been nice would have been maybe a microwave and real creamer in the room, but not a deal breaker!

The rooms were quite, clean, and comfortable. Quick attention when we needed extra towels and coffee.

I thought the staff were very friendly and helpful. When I asked for more towels they were on top of it. I thought the rooms were spacious and clean. I did think the floors and bedding could use some updating. I do not like the glass bathroom door! At night when someone goes to the bathroom it lights up the whole room. Wakes me up every time.

Mixed Experience at Hyatt Place Biloxi I recently stayed at the Hyatt Place in Biloxi and have mixed feelings about the experience. The check-in process was handled with grace by a kind front desk associate, despite challenging circumstances—a power outage due to a storm and someone stuck in the elevator. That part was understandably chaotic but managed well. The room was clean, and the hotel overall was tidy. The breakfast was a standout—fresh, high-quality options including steel-cut oats, fresh fruit, oat milk, and other elevated touches you don’t always find at similar hotels. Unfortunately, the experience took a turn when we went to use the hot tub. It had a strong, unpleasant odor and appeared dirty and neglected, though there were no signs indicating it was out of order. When I brought it up to the front desk, the response was incredibly dismissive. The woman on duty on July 17th didn’t acknowledge the concern, spoke over me, and essentially told me to use the Hampton Inn’s hot tub next door—without any signage informing guests of that option. She never looked up or took ownership of the issue, which was disappointing and unprofessional. The beds were also less comfortable than other Hyatt Places I’ve stayed at, though that may just be personal preference. Overall, the stay was okay, but it ended on a sour note due to the dismissive and unhelpful customer service. Hyatt should really ensure their front desk staff represents the brand’s values and commitment to gue