"The hotel is pricey for what it offers. Modern architecture with glass, beautiful hall with a classy Christmas tree and restaurant that fullfil 4 stars. But the king room (more than 200 euro per night ) was like 3 stars max.. Basic interior and materials. Slippers were missing which the receptionist promised to bring but didn't happen. The bathtub was scary, black pieces came out when we turned on the bubble function. After the water drained, we saw what was there... The swimming pool had a sewer smell where there were holes for water... Would not return."

"Please note: this review may not apply to everyone, as I use a wheelchair. We've stayed several times near Bilzen, but in a different hotel. Unfortunately, there was no space there, so we ended up at this one. Accessibility: We used the underground parking garage on Klokkestraat in Bilzen. The parking is very cheap; we paid €2.50 for one night. The hotel is wheelchair accessible, but not through the rear of the parking garage. You'll then arrive directly at the back of the hotel, near a staircase. You can reach the main entrance via a detour involving a ramp and a passage, but this isn't indicated anywhere. Fortunately, I can still climb stairs, so it's not really an issue for me. The exact location of the underground parking garage and which exit to use aren't clearly stated in the reservation confirmation, nor is there an accessible detour to reach the front of the hotel. The receptionist indicated that this was a common problem: the lack of clarity regarding the location of the underground parking garage. There is another (uncovered and free) parking lot on Korenstraat near the hotel entrance. Room: The hotel states on its website and after a phone call that it has wheelchair-accessible rooms. The room (a superior room) was very clean and fully equipped, and the design is beautiful. Unfortunately, the wheelchair accessibility was limited. Our room was indeed accessible, but the passageways are narrow. It's just manageable with a not-too-wide sports wheelchair. Fortunately, the bathroom door opens in both directions. Otherwise, you wouldn't be able to reach the bathtub with a wheelchair, and the corners for turning are tight. A separate stool was provided in the walk-in shower. However, the shower controls are on a panel outside the shower. Therefore, you can't get into the shower without assistance without getting your wheelchair wet, as you first have to turn on the rain shower faucet with a push button and then transfer to the stool (good sitting balance is required; there are no armrests or handles). Adjusting the temperature isn't possible when sitting on the stool in the shower, as you can't reach the control panel. The tub looks large in the photos, but in practice, it's disappointing. If you lean back a bit, the drain (the type you have to press) opens very quickly. There's also no sprayer for washing your hair in the tub. Normally, "form follows function," but unfortunately, it's the other way around here. It's all nicely designed, but not very practical. The mirror above the sink is mounted far too high, making it impractical for a wheelchair. Bed: It was too firm for us, but that's obviously a personal preference. So, we slept poorly. Noise: Our room was at the back. The room had excellent air conditioning. The soundproofing from the outside is very good."

"The hotel's location was great for exploring the city. The breakfast was simple but tasty, with a good variety of bread."

"for my sister and I, it was a super weekend Hotel top, with very good service, delicious food and delicious cold rooms and corridors and restaurant. Since we were there to walk around, a drink and the delicious food was already enough to finish the evening with a lot of time to talk ;)"

"rooms are nice"

"Booked our taxi through trip was half the price than getting a uber, taxi arrived on time and was very friendly! Recommend using trip"

"This is my second time visiting Malacca for a conference, and my second stay at this hotel. I feel like the experience wasn't as good as last time. The Wi-Fi was incredibly slow, and my key card mysteriously demagnetized and wouldn't work. Also, the prices fluctuate quite a bit. The upside is that it's quiet, and I loved seeing the little ducks outside my window and the nearby lawn."

"The hotel is in a great location, with a historic atmosphere and beautiful environment. It is close to the city square and is quiet and comfortable. Disposable items such as slippers and toothbrushes are not provided, so you need to bring your own in advance."