Jln. Gurindam Dua Belas Kav T30-32, Lagoi, Bintan, Riau Islands 29152, IndonesiaView hotel details
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Guest Reviews of Kamuela Villa Lagoi Bay Bintan
8.9/10
Very good
212 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.7
Service9.2
Cleanliness8.6
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All reviews(212)
Positive reviews(203)
Reviews with photos/video(114)
Clean pool(65)
Great swimming pool(65)
Offers pick-up/drop-offs(18)
Loved the beach(13)
Shower difficult to use(8)
Has rooms for families(6)
Family activities available(6)
Perfect for honeymoons(5)
Negative reviews(9)
Anonymous User
Deluxe Suite Villa
Stayed in Sep 2026
Couple
9 reviews
10/10
Outstanding
Posted on Oct 5, 2026
A lovely stay at Kamuela! Our villa was well maintained, clean and had an amazing pool. The spa was excellent also. The staff were kind and responsive. We enjoyed the breakfast with lots of options. The location is nearby to a plaza, beach and an excellent bar. Complimentary transportation was provided for pickup and drop off at the ferry terminal. Would highly recommend!
Anonymous User
Deluxe Suite Villa
Stayed in Jul 2026
Solo traveller
5 reviews
9.0/10
Great
Posted on Aug 25, 2026
Very welcoming team at Kamuela. Always greeted warmly when passing by the reception. The team really works hard to ensure all our requests are met. Comfortable stay right in front of Plaza Lagoi. Love the stay. Breakfast was good. It is a really relaxing and safe stay here.
Guest User
Premier Suite Villa
Stayed in Jul 2026
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Aug 25, 2026
Excellent services and breakfast can be arranged to be delivered to the Villa or have it at the Cafe. The indoor pool is clean and clear and make up room is clean.
The Villa also provide free transfer from the Ferry Terminal and it is very important for us as we have 3 road bikes to transport
Good location and within walking distance to the Plaza Lagoi.
Thank you so much Kamuela 🙏👍
WhereWenGoes
Deluxe Suite Villa
Stayed in Jul 2026
Couple
5 reviews
9.5/10
Amazing
Posted on Aug 17, 2026
It is a very cozy and relaxing resort stay in Bintan for sure, very suitable for couples getaway and someone that just want to chill in the resort, it has everything from comfortable king size bed with your own private pool, an outdoor shower with bathtub as well, staffs are all very friendly and responsive to adequate demands and requests
Anonymous User
Studio Suite Villa
Stayed in Jul 2026
Travelling with friends
12 reviews
10/10
Outstanding
Posted on Aug 12, 2026
The villa is walking distance to the Lagoi Bay Beach and the only cafe “Warung Yeah”. They provide ferry terminal transport and their hospitality is really good. The only downside will be their breakfast as all of us think that their breakfast is just so-so. Otherwise, everything is fine!
Liping_Yansu
Premier Suite Villa
Stayed in Jul 2026
Family
10 reviews
9.0/10
Great
Posted on Aug 10, 2026
The location is very good, just 10 mins away from the ferry terminal. Opposite the villa is Lagoi Plaza and Lagoi Bay. Room is spacious. But breakfast is very limited choice.
Guest User
Signature Suite Villa
Stayed in Jul 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 7, 2026
The hotel is only 15 mins from the port and they were ready and waiting to collect us which is great for families. The place is immaculate and the staff welcoming. Best book your trips when in Bintan for better prices. Breakfast is brought to your room in the mornings and make sure not to leave any food out as the local wildlife loves to visit :). There is a small mall opposite a bit of shopping. Spa on site is very reasonable and excellent service. On the whole a very relaxing place.
Guest User
Studio Suite Villa
Stayed in Jun 2026
Couple
8 reviews
10/10
Outstanding
Posted on Aug 2, 2026
Super reasonable price, fantastic location, and the staff were super kind and helpful, assisting us with everything. The room was really very large.
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lydia_hong
Premier Suite Villa
Stayed in Jun 2026
Family
37 reviews
10/10
Outstanding
Posted on Jul 24, 2026
The hotel environment is really nice. We chose a room with a pool in the middle, and the room was spacious enough for two kids to splash around. Directly opposite the hotel is Plaza Bintan, and there are two good, affordable restaurants nearby, Yeah and CEK, where a meal for four costs just over 100 RMB. The hotel is about a 300-400 meter walk from Lagoi Bay, which has a very clean beach and some lovely little scenic spots. Breakfast is a set meal delivered to the room.
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6/10
Guest User
Studio Suite Villa
Stayed in Jun 2026
Couple
7 reviews
9.0/10
Great
Posted on Aug 1, 2026
The stay was great. There’s a plaza near the villa to eat and shop.
Side note, the villa is near nature so theres a lot of bug around.
Anonymous User
Studio Suite Villa
Stayed in Jun 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jul 21, 2026
We stayed here for 2 days and everything was spotless! The room was super clean, fresh linens, and the bathroom smelled so good. But what made it better was the staff - so warm, attentive, and quick to help. From check-in to check-out, they made us feel welcome. Definitely coming back!"
Anonymous User
Studio Suite Villa
Stayed in Jun 2026
Couple
2 reviews
10/10
Outstanding
Posted on Aug 25, 2026
Really loved how relaxing the villa is! With Lagoi Bay literally 5 minutes Walk away, food and drinks wasn’t a worry! And I included breakfast so we get breakfast served to our rooms hehe! Communication to the staff was very convenient and they were all very nice :)
Guest User
Studio Suite Villa Triple
Stayed in Jun 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Jul 4, 2026
The room was great and I was very satisfied; it was so comfortable and spacious. Getting a discount occasionally makes it even better! The breakfast was delicious too, and the service was excellent.
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Guest User
Studio Suite Villa
Stayed in May 2026
Couple
3 reviews
6.0/10
Posted on Jun 24, 2026
Not very clean. Service was acceptable. Decent value for money. They also offer car rental and room service. Breakfast wasn't great. The lobby doesn't have air conditioning, and there were flies and fruit flies in the room.
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Guest User
Studio Suite Villa
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 7, 2026
Nice place and friendly people. Massage was so goooood. Loved the villa and the private pool. Had a great stay.