Sublot 116-124, Lot 7668, Block 31, Bintulu Sentral, Jln Kidurong, Bintulu, Sarawak, 97000, MalaysiaView hotel details
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Guest Reviews of Wiwo Hotel
7.7/10
Good
121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities7.2
Service7.7
Cleanliness7.2
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All reviews(121)
Positive reviews(106)
Reviews with photos/video(25)
Great location(25)
Awesome stay(13)
Great service(8)
Strange smell in room(6)
Comfortable bed(4)
Negative reviews(15)
Faiz Wahid
Premier King Room
Stayed in Dec 2025
Business traveller
20 review
10/10
Outstanding
Posted on Feb 3, 2026
Nice one. Dapat free Japanese green tea & 10% diskaun kt restaurant.. Breakfast sedap. Hotel bersih.. lokasi baik
Glory Chey
Standard Twin Room
Stayed in Aug 2025
Travelling with friends
2 review
7.5/10
Posted on Oct 5, 2025
I had a really good experience staying at Wiwo Hotel. The room clean also la, comfortable and just nice for take rest. If have vacation or any need to stay, boleh la as tempat menginap bcs also include the free breakfast. Staff also friendly and helpful, and the location quite convenient — near food places and shops. Overall okay la, good experience.
Guest User
Premier King Room
Stayed in Jul 2025
Business traveller
94 review
10/10
Outstanding
Posted on Aug 27, 2025
I found that this hotel has been operating for a long time. However, the cleanliness of this hotel is well-maintained for the comfort of guests coming here. I stayed in a Premier king room at a very reasonable price. I got a spacious room with space and sofa. As for the room comfort, I am very satisfied. The large king-sized bed made my sleep very comfortable. I stayed here for 3 night. Each day, I returned from the city to find the room had been cleaned and the towels and other items replaced. I am very satisfied. Besides being located in the middle of Bintulu city, there are also plenty of parking spaces
Guest User
Standard Twin Room
Stayed in Dec 2025
Couple
1 review
4.0/10
Posted on Feb 2, 2026
The bath towel got a bad smell even after the house keeping changed it. bidet and toilet flush pump are not working well. The bathroom door is very dirty without proper cleaning. water pressure went low when taking bath. Pillows are too soft hence we are restless well that causes headache. Staff service for breakfast was quite bad, slow service.
I strongly don't recommend this hotel despite the location.
Freddy S
Deluxe Triple Room
Stayed in Sep 2025
Family
36 review
10/10
Outstanding
Posted on Oct 16, 2025
location good . clean . nearby very convenient.
SonnySideUp
King Room Without Window
Stayed in Nov 2025
Solo traveller
29 review
8.0/10
Very good
Posted on Dec 20, 2025
I had a very pleasant stay. The room was spacious, clean, and beautifully designed, offering a comfortable and relaxing environment. Breakfast was simple but fulfilling — a nice way to start the day without feeling overwhelmed.
What truly stood out was the service. The staff were warm, attentive, and always ready to help with a smile. Their genuine care made the stay even more enjoyable.
Overall, a wonderful experience and definitely a place I would return to.
Guest User
King Room Without Window
Stayed in Oct 2025
Solo traveller
1 review
3.5/10
Posted on Nov 17, 2025
Very unsatisfactory, The air conditioner is so dusty, The toilet door in the bathroom is detached. The pipe head is loose, The main door near the elevator is dangerous, People can break in because it is not locked properly. Breakfast is not satisfactory, No menu options .Hope someone fixes it
Guest User
Standard Twin Room
Stayed in Sep 2025
Other
11 review
8.0/10
Very good
Posted on Oct 31, 2025
the service was good...nice and recommended. Although there is room for improvement, it was a nice stay, will be my stay for the next trip
IsaacLee_MY
Superior King Room
Stayed in Mar 2025
Business traveller
2 review
5.0/10
Posted on Apr 14, 2025
Not all room has fridge, i tried to request but the receptionist said rooms fully booked.
They using tissue with tape to cover up battery for their air-conditional remote control.
Only washroom and bedside table has additional power outlet, no power outlet nearby room desk.
They do provide ala carte breakfast
will be my first and last to stay at this hotel.
Guest User
Superior King Room
Stayed in Aug 2025
Family
4 review
7.5/10
Posted on Sep 20, 2025
The channel of TV is very limited, the shower was not warm enough, the facilities were limited too.
Anonymous User
Standard Twin Room
Stayed in Sep 2025
Business traveller
2 review
7.0/10
Posted on Nov 11, 2025
The toilet is smelly and shower water is not hot
Location new 2C0 shopping mall
Aien Bhamzah
Standard Twin Room
Stayed in Jan 2025
Family
5 review
6.0/10
Posted on Feb 10, 2025
Good. The mee goreng near Wiwo Hotel is the best!
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Amirah Rozali
Deluxe Triple Room
Stayed in Jun 2025
Family
1 review
7.0/10
Posted on Jul 17, 2025
perlu upgrade maintenance & cleanliness esp toilet & shower sangat berlumut
Guest User
Superior King Room
Stayed in Mar 2025
Business traveller
2 review
7.0/10
Posted on Apr 20, 2025
Actually, I originally booked a non-smoking room, but the air conditioner was leaking. So they moved us to a smoking room instead, which was really unacceptable. It smelled terrible and the facilities were outdated.
Guest User
Superior King Room
Stayed in Mar 2025
Business traveller
10 review
5.5/10
Posted on Apr 11, 2025
The breakfast was not good . I was served cold eggs, slightly burned hash browns. Coffee was off, too.
Although I booked a non-smoking room, I could still smell as if someone smoked in that room before.
Toilet had stains.. overall, I am disappointed.