Central Square, Holliday St, Birmingham, United KingdomView Hotel Details
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Crowne Plaza Birmingham City Centre Guest Reviews
4.4/5
Very Good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(63)
Positive reviews(61)
Reviews with photos/video(15)
Awesome stay(24)
Great service(15)
Awesome rooms(14)
Delicious breakfast(12)
Convenient location(10)
Clean and tidy(9)
Easy to get around(7)
Close to train station(6)
Negative reviews(2)
Guest User
Two Double Room
Stayed in Aug 2024
Family
10 review
3.7/5
Posted on Aug 16, 2024
We like the stay at the hotel. We can walk to the sight views without any problem. I will recommend my friends to stay here.
Cece Tee
Standard King Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 12, 2024
My family loved this hotel! It was so near to the train station, practically a 10 minute walk without any effort
Guest User
Two Double Room
Stayed in Feb 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 5, 2024
No complaints - the hotel is walkable from the New Street Station and the room itself is expected from the crowne plaza chain. Spacious room and generous 2 double beds as standard. Only very minor complaint is that the buffet breakfast could have had a bit more choice with the hot food.
Guest User
Standard King Room
Stayed in Dec 2023
Business travellers
4 review
4.2/5
Very Good
Posted on Feb 20, 2024
Excellent location near train station with lots of dining options. Parking available at reasonable price.
Guest User
Two Double Room
Stayed in Oct 2023
Business travellers
1 review
4.0/5
Very Good
Posted on Oct 21, 2023
Found left a cable in my room after checkout. Ask a friend to help me to check at the reception. However just be told there is nothing left. Yes, “no” could save a lot of trouble compared with saying something else like let me check with the cleaner.
ClaudiaChan
Two Double Room
Stayed in Feb 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 14, 2024
The breakfast is very good. The staff is nice.
John Treacy
Two Double Room
Stayed in Jun 2023
Business travellers
4 review
1.7/5
Posted on Jun 28, 2023
one 1 lift for over 14 floors means highly frustrating delays to get to your room (usually there are 3 lifts). For 200 gbp per night this is absolutely shocking. A disgrace.
Abdullah
Standard King Room
Stayed in Dec 2022
Other
3 review
4.5/5
Great
Posted on Dec 29, 2022
Great location. Close to the megabus drop off. Bed was comfortable and room was spacious. Warm atmosphere in the hotel. Birmingham is my least fav city but the hotel made a difference to my experience there.
Guest User
Two Double Room
Stayed in May 2023
Business travellers
9 review
4.5/5
Great
Posted on Jul 31, 2023
Furniture and carpets look tired ,TV has no hdmi too old.
Breakfast was outstanding
Customer service excellent
A renovation is needed to justify premium pricing beyond just the brand
Anonymous User
Two Double Room
Stayed in Oct 2022
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 26, 2022
Good location , good customer service , the room is good , also the staff was very helpful, location close to the city centre
Guest User
Wheelchair Accessible Double Room
Stayed in Apr 2023
Family
1 review
4.0/5
Very Good
Posted on Apr 23, 2023
The hotel was OK, the customer services was perfect , the breakfast was really good. I really enjoyed myself.
CHUN MAN
Standard Room
Stayed in Apr 2023
Solo travellers
9 review
4.0/5
Very Good
Posted on Apr 16, 2023
Nice hotel, nice 2 single bedrooms & good buffet Bfast.
Just hotel lift & capacity not enough to be provide hotel guest up & down by every day
Nihan Akdemir
Standard King Room
Stayed in Jul 2024
Solo travellers
3 review
4.7/5
Amazing
Posted on Jul 21, 2024
All went so good.
Guest User
Two Double Room
Stayed in Mar 2023
Couples
27 review
4.5/5
Great
Posted on Mar 22, 2023
Rather close to the city centre with a car park underneath. Nice breakfast. Speedy check-in and cheerful staff both at the reception and the restaurant. All in all an enjoyable stay.
Wai Keung
Two Double Room
Stayed in Aug 2022
Business travellers
22 review
4.2/5
Very Good
Posted on Sep 16, 2022
The hotel is close to the rail station and city centre. The room is big and clean.