To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.7
Service8.6
Cleanliness9.1
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All reviews(305)
Positive reviews(292)
Reviews with photos/video(60)
Delicious breakfast(26)
Located in the city centre(21)
Too noisy(13)
Comfortable bed(12)
Well decorated(11)
Well designed(6)
Convenient for shopping(5)
Negative reviews(13)
Bumblebee06
Superior Room with 2 Double Beds
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 23, 2025
I stayed at the Leonardo Royal Hotel Birmingham for 3 nights and had a fantastic experience. The hotel is in a perfect location—central, convenient, and great for exploring the city. It has a luxurious feel throughout, with modern decor and a very clean environment.
The staff were lovely—always polite, helpful, and welcoming, which made the stay even more enjoyable. The room was well-equipped with great amenities including coffee pods, tea, and coffee, as well as both still and sparkling water provided daily (a bottle of each).
A big plus was the in-room entertainment setup—you can easily connect your phone to the TV via the hotel Wi-Fi to stream your favourite shows on apps like Netflix and Prime Video.
Overall, I was really impressed with the comfort, service, and attention to detail. I’d definitely recommend Leonardo Royal Hotel Birmingham for a stylish and relaxing city break.
6/16
Guest User
Superior Room with 2 Double Beds
Stayed in Apr 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on May 11, 2025
Very well presented hotel with professional staff. Attached restaurant/canteen*. Nice bathrooms and very good size rooms. Broad Street access, 15 min walk from Bull ring.
CheungAndy
Superior Room with 2 Double Beds
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 27, 2025
Leonardo Royal Hotel Birmingham offers exceptional comfort, stylish rooms, and outstanding service. Its central location makes exploring the city easy, while the warm, welcoming atmosphere ensures a truly memorable stay. A perfect choice for both business and leisure travelers!
SOK YUEN
Superior Room with 2 Double Beds
Stayed in Mar 2025
Family
11 review
10.0/10
Outstanding
Posted on May 5, 2025
I would gladly give this place more than five stars in my review. The breakfast offered is incredibly diverse, which is a highlight of my stay. Additionally, the bed is exceptionally comfortable, ensuring a restful night's sleep. I also appreciate the modern decoration throughout the hotel, which adds to its overall charm. Furthermore, the waiter at the hotel provided excellent service, contributing to a pleasant experience. However, I do have one concern regarding the parking space; I worry that if I return, it might be difficult to find a spot.
Guest User
Superior Room with 2 Double Beds
Stayed in Mar 2025
Travel with friends
1 review
8.0/10
Very Good
Posted on Apr 12, 2025
Where do I start!
*The check was very straight forward and polite.
*Room amenities were good tea and coffee machine.
*Nice shower
*Lots of parking just very tight and small spaces.
*Hotel location was really good apart from having a night club next door that played loud base music till 4am!
*As soon as we stepped out of the lift to our floor there was a very strong smell of ********* (****) The smell was all the way down the corridor.
*As soon as we awake the smell of ********* was in the air in our room!
Anonymous User
Superior Room with 2 Double Beds
Stayed in Feb 2025
Business travellers
7 review
6.5/10
Posted on Apr 1, 2025
Poor service because I forgot to renew my reservation after 11am and was charged £30 and will not choose this hotel in the future
EVBG
Superior Room with 2 Double Beds
Stayed in Feb 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Mar 11, 2025
Very nice hotel, convenient location from metro transport and walking distance to the train station. Friendly staff!
Guest User
Superior Room with 2 Double Beds
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Feb 21, 2025
Lovely hotel, luxury bedrooms, great breakfast buffet, Birmingham Botanical Gardens worth a visit, bus stop straight outside hotel
Anonymous User
Superior Double Room
Stayed in Feb 2025
Couples
11 review
8.0/10
Very Good
Posted on Mar 16, 2025
Generally good but the pillows are really hard. Staffs are friendly
Guest User
Superior Double Room
Stayed in Dec 2024
Couples
3 review
10.0/10
Outstanding
Posted on Mar 13, 2025
I recently had the pleasure of staying at the Leonardo Royal Hotel in Birmingham, and it was an absolutely wonderful experience from start to finish. This hotel is a true gem in the heart of the city, and I can’t recommend it highly enough for anyone visiting Birmingham.
From the moment I arrived, the staff were incredibly warm and welcoming. The check-in process was smooth and efficient, and the front desk team went out of their way to make me feel at home. I was thrilled to be upgraded to a deluxe room with a stunning view of Birmingham’s skyline, which added a special touch to my stay.
The room itself was spacious, modern, and spotlessly clean. The bed was incredibly comfortable – I slept like a dream every night! I loved the little touches, like the Nespresso machine, high-speed Wi-Fi, and the sleek bathroom with a powerful rain shower and luxurious toiletries. Everything felt well thought-out, making my stay both relaxing and enjoyable.
The hotel’s facilities were top-notch. The on-site restaurant was a highlight, offering a fantastic breakfast buffet with a wide variety of options, from fresh pastries and fruit to full English breakfast items. I also enjoyed a delicious dinner there one evening – the food was fresh, flavorful, and beautifully presented, and the service was impeccable. The bar area was a great spot to unwind with a cocktail after a day of exploring the city.
The location of the Leonardo Royal Hotel Birmingham is unbeatable, especially if you want to be in the heart of the action. It’s just a short walk from major attractions like the Bullring Shopping Centre, Birmingham New Street Station, and the vibrant Brindleyplace area, making it perfect for both leisure and business travelers. I also appreciated how easy it was to get around the city, with excellent transport links nearby.
What truly sets this hotel apart, though, is the exceptional service. Every staff member I encountered was professional, friendly, and genuinely eager to help. When I needed recommendations for local restaurants and attractions, the concierge provided brilliant suggestions.
Overall, my stay at the Leonardo Royal Hotel Birmingham exceeded all expectations, and I would highly recommend it to anyone visiting the city. Whether you’re in Birmingham for a weekend getaway, a business trip, or a special occasion, this hotel is the perfect choice. I’m already looking forward to my next stay here – thank you to the entire team for making my visit so special!
*Laura*
Superior Room with 2 Double Beds
Stayed in Nov 2024
Family
8 review
10.0/10
Outstanding
Posted on Jan 2, 2025
The Leonardo Royal Hotel Birmingham offers clean, comfortable rooms that ensure a relaxing stay. Its convenient location in the city center makes it easy to explore local attractions, shopping, and dining options. A great choice for travelers seeking comfort and accessibility.
Guest User
Superior Room with 2 Double Beds
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 8, 2024
Stayed here with my two daughters
We was on the 16th floor great views of the Christmas market. Breakfast was delicious too!
Guest User
Superior Double Room
Stayed in Apr 2025
Solo travellers
2 review
7.5/10
Posted on May 11, 2025
The service here is good and the staff here very friendly and treat me very nice too. The location is okay, it's not really too far from the new street train station. I love to be close to more food places that I like...there is also clubs, bar and shops close by too.
Guest User
Superior Room with 2 Double Beds
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 11, 2025
Excellently attentive and friendly staff to great you for whatever you need. Rooms very very clean and fully catered for everything you need and may have forgotten.
Great location if you need to be central to Broad Street, however the streets are full of people partying on a weekend which you have to walk through with children if you are travelling as a family which isn’t ideal.
Breakfast was plentiful and lots of options. Omelette station was lovely, and the fresh fruit smoothies. Only let down was nobody was clearing tables when there were people stood about. Luckily we were early.
Paul
Superior Room with 2 Double Beds
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 5, 2025
We booked this hotel late due to me taking part in the Great Birmingham Run, On arrival we received a warm welcome and were directed to our room. We didn't eat at the hotel as we'd already planned to eat elsewhere, The room was warm, The beds comfortable and the shower was fantastic and perfect to use after a 13.1 mile run.
I would recommend this hotel as it's in a perfect location for all the local amenities and will be booking ready for next years run