Four Points Flex by Sheraton Birmingham Jewellery Quarter

I accepted having no window, but no drinking water is unacceptable. The included breakfast was a bag of pre-packaged, high-tech, and snack-like abominations. Never book a hotel on the same day; it's twice as expensive. And definitely don't book during major local events or school admission periods; it'll be 2-3 times the normal price. The low rating is because the service and facilities don't justify the cost.

The elevator was out of order, so I had to carry my luggage up the stairs myself, which was extremely inconvenient for someone with large bags. It wasn't fixed even after two nights! The hotel room was tiny, definitely a budget hotel...

The breakfast was practically non-existent, just a single bun – never seen anything like it before. The service attitude was also poor.

Although the room is small, it has everything you need. The decor is relatively new. The biggest drawback is that the basic room type is really tiny, but it's perfect for a short trip.