Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Muhammad Irsyad Bin ZainiMy stay at Sheraton Bishkek in the Deluxe King Room with City View was fantastic. The room was spacious, elegant, and offered a stunning panoramic view of the city, making it a delight to wake up to each morning. The king-sized bed was incredibly comfortable, and the modern amenities in the room added a luxurious touch to the experience. The hotel staff were attentive and professional, always going out of their way to ensure a pleasant stay. I also enjoyed the hotel's facilities, especially the rooftop bar and the well-equipped fitness center. The breakfast buffet was excellent, with a wide variety of high-quality dishes. Overall, it was a superb stay, and I would highly recommend Sheraton Bishkek for anyone visiting the city.
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Price per night from:£128
Guest User
Just 200 meters from the hotel, across a traffic light, lies the famous Russian Cathedral. It has a truly atmospheric and awe-inspiring view from afar. The landscaping around the hotel is fantastic; opening the window in the morning to a view of lush greenery instantly lifts my spirits. Next door is the incredibly popular Kulikov cake shop, whose desserts and breads are absolutely delicious. I often buy some for afternoon tea, and then relax under a parasol in the evening – it's simply wonderful.
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Price per night from:£45
Guest User
Wonderful staff, fantastic view and delicious breakfast. 10/10
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Price per night from:£68
Guest User
The staff is friendly, the administrator comes at the first request, and any problems are quickly resolved. The breakfasts are okay. The room is clean, but there's only one chair and two tea glasses for a room of three. Otherwise, everything is fine; I recommend this hotel.
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Price per night from:£37
Economy Twin Room (Shared Facilities)
Guest UserOverall, I would say the stay was not bad, but there were some issues with communication. I was woken up in the middle of the night by other guests and I’m not sure why there was no control over the noise, but this was quite disruptive. Another issue was the breakfast arrangement. Our package included breakfast (not we chose to have breakfast), but we were not given any reminder or clear information that the breakfast venue was located somewhere else. We only realised before checking out that we had missed breakfast for several days. We then had to discuss the matter with the staff, who agreed to provide breakfast for two days, although we had missed it for three days. The boy at the front desk was extremely helpful but not the lady. Only after we raised the issue were we asked to sign a check-in form stating that breakfast was included. I’m not sure if other guests experienced the same situation, but we felt that the communication and coordination could definitely have been better.
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Price per night from:£34
Guest User
Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.
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Price per night from:£102
Guest User
the stay was great in this hotel. Very clean, quiet and pleasant room. The food was very good. In addition, the incredibly nice and helpful Mrs. Aidana at the reception, whom I greet very warmly and thanks for all!
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Price per night from:£53
Guest UserExcellent hotel. Spacious rooms. Excellent service, especially reception , house keeping and restaurant/breakfast team. Very friendly and cooperative employees. Nice breakfast. Nice location.
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Price per night from:£75
Guest User
A very cozy hotel with friendly staff. Clean, tidy, and tidy. Please contact the receptionist via WhatsApp in advance of your arrival. IMPORTANT
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Price per night from:£20
Guest User
The place is clean, the room is spacious, the bed is comfortable, the staff service is good and explain well, the breakfast is good and has a variety of choices.
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Price per night from:£49