Sibaya Lodge

The Bed is broken. You only recieve two bath towels, despite them knowing u are 4. No fridge available. No draws on the dressing table. And they advertise rooms that are not the same and smart in person. V old furniture. Very untidy sleeper couch bed made by two ladies that were v lazy to dust and tuck in.

What a total disaster … From checking in, to room cleanliness and breakfast, a total huge disappointment. To focus on some positives: The bedding was fresh and clean and the room smelled good. The bathroom was stocked well with soap, shampoo, ect. The pools are beautiful and well kept with beautiful lawns. Unfortunately, this is where it ends. We had our share of having a decent size spider in the room, lots of dirt behind the beds. Breakfast was appalling. The kitchen staff made re-toast and when complaining about it, and ask for fresh toast, they were not friendly at all. The All Bran Flakes were not fresh, even the coffee was not enjoyable. Asking for bottled sparkling water, we were told they don’t stock it. The Sibaya lodge is imprinting a very negative image on the Sun International group as a whole. We will certainly not be back at the Sibaya Lodge and it is surely not value for money.

My view of a Sun International lodge would be an awesome factor, this lodge is below average. Rooms are standard but clean. Breakfast is standard bacon, eggs sausages and two sides- but quiet expensive in comparison to other hotel offering a continental breakfasts. Kids under 18 are not free. No room service. My parents are elderly and cannot walk a distance, I have also noticed the hotel does not have wheelchairs Breakfast staff are very inhospitable and arrogant