Best Blagnac Spa Hotels

We stayed at this establishment from December 30th, 2022 to January 2nd, 2023. The Hotel itself is quiet and with satisfactory rooms and service, and it is directly connected to the airport terminal which is comfortable. But the restaurant is to be avoided, and the complaint handling was not satisfactory, as follows: Made a reservation of a quiet table at New Year's Eve dinner in Hotel’s Restaurant which the staff politely confirmed to us. But at the dinner, were put through with a table in the middle row just besides the noisy bar area. Many times I politely asked the waitress for a quieter table as we were promised (all other tables were empty at that time), but she kept saying no for made up reasons. When we left the hotel during checkout, we also mentioned the above to the staff and we were told there was no manager at the time. We just used room service after canceling the restaurant and, got offered a small discount, and settled on a slightly better one but still low. After that, two months passed without any further contact from the manager or any hotel staff. In my opinion, unbelievable for an airport hotel and an international hotel chain.