Guest User
February 15, 2024
we spent our New Year's Eve 2023/2024 here. Room: our room was large, clean, modern and bright. A minibar is included in the room. We had booked the New Year's Eve package, which included drinks from the minibar, only non-alcoholic drinks, which were also refilled daily. A mini safe is included in the room. Our room had a nice view of the castle/park. The bed was good, you could sleep well in it. Bathroom: the bathroom was also modern, bright and clean. I found the shelf a bit small, you couldn't put much down. Everything was also available in the bathroom: hair dryer, make-up mirror, soap, lotion, shower gel. The shower also had enough space. Breakfast: the selection was very good, everything was there and it was delicious too. Lots of delicious specialties from the region. It was also quickly refilled. General: the hotel is located a little up the mountain. The center can be reached on foot from the hotel. There is enough parking. WiFi is free, but the connection in the room is not always available. The hotel is large, modern and clean. This hotel also has a wellness area, but we didn't use it. Dinner: our New Year's Eve package included 2 x half board, each with a 3-course menu. On the day of arrival I was asked if I had any intolerances, which I stated. On the second evening I had to point out myself that I couldn't tolerate the soup, I was offered a "substitute soup", but I wasn't at all impressed. Pure water with powder?? Others are offered a fine, tasty soup, and my soup consists of water with powder or whatever, which is what a 4-star hotel offers?? Why was I asked about any intolerances when I arrived? Do I have to understand that? Apart from the substitute soup, everything else was delicious. New Year's Eve: there was a buffet, there were some great things there, which were also delicious. There was also a midnight snack and sparkling wine. What I didn't like was the labelling of the dishes, it would have been more sensible to have cards in front of the hot dishes so that everyone knew what was in them and didn't have to open the lid first. A little more light would also be better. Otherwise it was a lovely New Year's Eve. The hotel didn't have its own fireworks, but you could still see some fireworks in front of the hotel. Anything else? I looked at the bill at home, you have to look twice (read...but it really is on the bill. Since when do you have to pay for a "little gift"? In my opinion, it doesn't cost anything, right?? I've never experienced that. The "little gift" was a 250 g jar of honey, which was in your room when you arrived. The price on the bill is a whopping 20.00 euros. So 20.00 euros for a 250 g jar of honey...I'm at a loss for words. I didn't see any gold leaf in the honey... ... Summary
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