Crystal Waterworld Resort & Spa - Ultimate All Inclusive

Great holiday with friends Top hotel Top service Top food Good staff

Don’t take any notice of the bad reviews for this hotel. We nearly didn’t book this hotel due to the bad reviews and we are glad we didn’t take any notice of them. The hotel is extremely clean. No matter what time of the day it is from 5.30am - midnight you can see the staff cleaning. Water park is brilliant. Food is varied and you can always find something to eat from early morning to midnight. I would recommend you go to the restaurant from when it opens on an evening at 6.30pm otherwise you will find it hard to find a table. Expect to queue for food from around 7.30 -8pm as this is the busiest time. A shout out to Yousuf who always took time out to get our drinks and have a chat. The A la carte restaurants cannot be booked in advance you have to book them on the day you want to go. Again you have to queue for these from 8.30 am but get there early otherwise you won’t get a table. Also, a member of staff in the main bar area inside the hotel was brilliant and was so attentive and friendly. We wanted to speak to him and leave a tip for him but unfortunately he wasn’t working on our last night. Family rooms are a great size with 1 king size bed and three single beds. We are a family of four and it worked very well for us. One of the downsides for us was the entertainment. It consisted of mainly singers which started around 10pm. We were there for 10 nights and watched about 3 decent shows on the main stage. The best one was the Michael Jackson show. In my opinion there needs to be more shows on the main stage instead of having singers every night. Also some of the people from other countries were extremely rude and obviously never heard of manners or to wait your turn in a queue but the staff tried to take charge of this. The positives certainly out way the negatives and we would have no hesitation to recommend The Crystal Waterworld to others.

Everything amazing apart from the old tvs. The pools were amazing as-well as the atmosphere but the only sad thing was no smart tv which is still amazing considering all else.

Nice standard hotel looks impressive on arrival check in smooth friendly staff decent drinks The Buffet was very chaotic not a relaxing experience for us food barely warm found the food much better in the snack bar areas especially the one near the Water slides and the staff there were really helpful Speciality restaurants closed The grounds are fabulous well maintained pool areas good no shortage of sun loungers overall a good experience shops nearby for anyone looking to buy things