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Verified reviews
Location8.9
Amenities7.9
Service8.4
Cleanliness8.9
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All reviews(79)
Positive reviews(76)
Reviews with photos/video(21)
Great location(24)
Awesome stay(13)
Clean and tidy(12)
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Convenient location(9)
Delicious breakfast(8)
Great value for money(6)
Negative reviews(3)
Guest User
Double Room with Single Bed for Child
Stayed in Oct 2025
Solo traveller
1 review
7.5/10
Posted on Dec 1, 2025
The service was quite subpar. The security guard was just standing around on his phone and unwilling to help retrieve our stored luggage, saying it was the front desk's job. Our room was on a high floor, yet we could still hear music from downstairs, so the soundproofing is really poor. Other than that, everything else was fine.
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Guest User
Standard Double Room
Stayed in Oct 2025
Solo traveller
106 review
9.5/10
Amazing
Posted on Nov 28, 2025
Took 45 mins to check in which was very frustrating arriving late at night from a long flight as they only had one member of staff on check in however except from that room was clean and location was great
88hanman
Standard Double Room
Stayed in Feb 2025
Couple
1 review
9.5/10
Amazing
Posted on Apr 7, 2025
Five stars based on Two star hotel! Hotel location was best that I could find. Its across Transmilenio Museo station which gave access to north of town as well as faster way to the Airport for 3200 pesos (Taxi about 40k). Station has ticket office in front. Right next to Parque de la Independencia, which was nice walking area that has Bull fighting arena and planetarium (which was visible from hotel (if your room is not face this side, there is a lounge in each floor that gives view to both Museo side as well as the park side)). It also is locate right next to Museo de Nacional de Colombia. Only two block walk to start the walking street (Carrera 7) of Santa Fe with various shops and restaurants (walk around the hotel to main street and go south). Only 15-20 min(1 mile) walk to gold museum, then another 5 min to Plaza Bolivia, walk another 15-20 min East to Monserrate.
Room: Clean, for its size and price, enough space to put stuff, has safe, but no refrigerator nor coffee machine. its basic. Bed was double but actually like US king size, it was too hard for me. Temp control only has AC so even with AC turned off, the room (1501) was bit cold. Bathroom has hair dryer, simple yet enough space, has shower unit with hot shower (only rain fall option, no hand held). There is couple USB-A & power outlet right to the bed, our was not working. Also a power outlet by the desk area.
Security was good, a guard at the main entrance, elevator needs room card for floor access.
Front Desk: Surprisingly for an international brand, most didn't speak English, but they were friendly and accommodating. With my minimal Spanish and their minimal English, we didn't have any issue. Front desk also gave us early check in and high floor choice.
Food: My room plan included breakfast, food was ample decent quality with meat/eggs, pastries, rice, soup, cold cuts/cheese, sometimes potatoes, about 10 diff kinds of fruits, 4 diff yogurts, couple juices and coffee. Juices were bit off as sometime you get real juice sometime water down to fruit drink. Breakfast is served in Qceveche, next to the lobby, place is not large, but has outdoor sitting area, also serve lunch, dinner and various drinks. We had dinner, food was good, bit pricy compare to outside but reasonable for hotel restaurant (we stayed in AC Marriot in Santa Marta where the food price was 50% higher than Qceveche.)
Amenity: none, no GYM or Pool. Does offer bag hold. Has a desk by main door for taxi services (I made a reservation day earlier to go to Grand station for Tourista Tren to Salt Cathedral, driver promptly waited and price was less than expected/ typical taxi fare.)
Overall it offer comfy clean room, good breakfast, GREAT location, good service. I will come back again.
6/19
ivan@Hkg
Standard Double Room
Stayed in Oct 2025
Couple
16 review
8.0/10
Very Good
Posted on Nov 7, 2025
Neat and clean. Friendly staffs Good location, many restaurants but please be aware very quiet area after 7pm
Guest User
Standard Double Room
Stayed in Feb 2025
Couple
4 review
8.0/10
Very Good
Posted on Mar 21, 2025
We love the neighborhood closeby where you may find cute bars and restaurants to feel more local. It is located in the quite and nice area. Staff was helpful for our needs.
O.E.
Double Room with Single Bed for Child
Stayed in Feb 2025
Solo traveller
8 review
6.5/10
Posted on Mar 3, 2025
Even if a room is available, they won’t provide it until one hour before the official check-in time unless an additional payment is made.
RoseLatte
Double Room with Single Bed for Child
Stayed in Jan 2025
Solo traveller
9 review
9.5/10
Amazing
Posted on Mar 15, 2025
Clean
nelson chacon
Standard Double Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on Jun 7, 2025
Simply perfect in every way, priced according to food and location.
yordyny
Standard Double Room
Stayed in Oct 2024
Solo traveller
4 review
10/10
Outstanding
Posted on Nov 24, 2024
Second time in here, love it. Nothing else to say
Guest User
Double Room with Single Bed for Child
Stayed in Jan 2025
Solo traveller
80 review
10/10
Outstanding
Posted on Feb 3, 2025
Good location and friendly staff.
yangcy2003
Standard Double Room
Stayed in Jul 2023
Business traveller
16 review
10/10
Outstanding
Posted on Sep 6, 2023
The room is clear, wifi is good. highly recommended for tourism and vacation people
Freddie the Traveller
Standard Double Room
Stayed in Jan 2023
Solo traveller
9 review
9.0/10
Great
Posted on Feb 23, 2023
The room itself is very small, there’s no view. The breakfast was included and was okeyish. I didn’t stay there for the second visit of the city. So that probably means I wouldn’t recommend it.
Guest User
Standard Double Room
Stayed in May 2023
Solo traveller
6 review
9.5/10
Amazing
Posted on Jun 18, 2023
Very good location. Good restaurant. And very frienly staff.
Guest User
Standard Double Room
Stayed in Dec 2022
Couple
46 review
7.0/10
Posted on Mar 17, 2023
For those who know ibis hotels they are all pretty much the same .. the rooms are a bit small but clean enough ......the area is OK...nice restaurants around...