Altabriza Resort Boracay

Altabriza Resort Boracay Reviews

Altabriza Resort Boracay

Station 2, Main Road, Balabag, Boracay Island, Aklan, 5608, PhilippinesView Hotel Details
Altabriza Resort Boracay
Altabriza Resort BoracayAltabriza Resort BoracayAltabriza Resort Boracay
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Altabriza Resort Boracay Guest Reviews

4.3/5
Very Good
163 review
Verified reviews
Location4.4
Amenities4.3
Service4.2
Cleanliness4.4
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All reviews(163)
Positive reviews(158)
Reviews with photos/video(62)
Convenient location(26)
Great swimming pool(23)
Close to beach(15)
Has an infinity pool(13)
Great value for money(11)
Easy to get around(8)
Quiet & comfortable(6)
Nice sea view(5)
Negative reviews(5)
Charmaine joy
Superior Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
I had a fantastic stay! The room was spotless, the staff were incredibly friendly
6/18
Response from Property: Thank you so much for your fantastic review, Charmaine Joy! We’re thrilled to hear that you had a great stay and that the cleanliness of the room and the friendliness of our staff made such a positive impact on your experience. Your kind words mean a lot to us!We’re so happy to know you enjoyed your time with us and hope to welcome you back for another amazing stay in the future. Thank you again for choosing us.
Hazel
Superior Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
They have clean rooms, mabango at mababait yung staff. Accomodating sila. They also have complimentary drinks and mabango yung rooms. Will definetly stay here in our next visit.
Response from Property: Thank you so much for your kind review, Hazel! We’re thrilled to hear that you enjoyed our clean rooms, the friendly and accommodating staff, and the complimentary drinks. It's great to know that the atmosphere and service met your expectations, and we truly appreciate your kind words.We can’t wait to welcome you back on your next visit. Thank you for choosing to stay with us, and we look forward to hosting you again soon.
Guest User
Superior Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
It was our first time in Altabriza and we enjoyed our stay despite of not so good weather condition during our stay but since the location was so good, near and just a walking distance to DMall, White Beach and Bulabog Beach so we still get to do and enjoyed our stay. The only downside was the lack of food options for breakfast. Food is important too in every traveller so they should try to reasses their strategy. The staffs were approachable which is also a good thing and were greatful. It was a nice experience though we are not considering to book here again if ever we wanted to be stay in the busy center of the island. 😊
Response from Property: Thank you for your thoughtful review! We’re so happy to hear that, despite the weather, you were able to enjoy your stay with us and take full advantage of our prime location near D'Mall, White Beach, and Bulabog Beach. It’s great to know you found our staff approachable and appreciated their service.We do apologize that the breakfast options didn’t meet your expectations. Your feedback about the food variety is valuable, and we will definitely take it into account as we reassess our offerings for future guests.Thank you again for sharing your experience. While we’re sorry to hear that you might not consider staying with us in the future, we truly appreciate your input and hope we’ll have the opportunity to host you again should your travel plans bring you back to the area. Safe travels! 😊
Ehjay Macapinlac
Superior Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
We really enjoyed our stay We will definitely go back here. 💯
Response from Property: Thank you so much for your wonderful review, Ehjay! We're thrilled to hear that you had an enjoyable stay and that you’re already thinking about returning. It’s always our goal to provide a memorable experience for our guests, and we’re so happy we were able to do that for you.We can’t wait to welcome you back for another amazing stay. Thank you again for your kind words, and we look forward to hosting you again soon.
cherry Maquilan
Superior Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 18, 2024
We enjoy together with my family
Response from Property: Thank you for your review, Cherry! We’re happy to hear that you and your family enjoyed your stay with us. We truly appreciate your feedback and are glad to know you had a positive experience.We hope to have the pleasure of welcoming you and your family back for another memorable stay. Thank you again for choosing us.
Spunk
Superior Room
Stayed in Jul 2024
Family
16 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Luxurious hotel. Excellent breakfast options, beautiful pool. My kids loved it, plus there was another on the 7th floor. Really nice. Conveniently located near the 🏖️⛱️ and outdoor shopping malls. Stayed there. No regrets. Booked twice to extend my stay. I loved that they had a pipe just outside the hotel to wash our feet after we returned from the beach with all the sand on our feet. Lovely rooms and great service. 10 out of 10 💯.
6/7
Response from Property: Thank you so much for your fantastic review! We’re delighted to hear that you and your kids had such a wonderful time at our hotel. It’s great to know you enjoyed the breakfast options, beautiful pools, and our convenient location near the beach and shopping malls. We’re especially glad that our foot wash station was helpful after your beach adventures! Your kind words about our rooms and service mean a lot to us. Thank you for booking with us twice—we can’t wait to welcome you back for another amazing stay! 10 out of 10 for you too! 💯 Best regards, Drex Simuangco
Pidders
Superior Room
Stayed in Mar 2024
Couples
54 review
2.0/5
Posted on Apr 17, 2024
The holiday started off great but we were then confronted with an issue regarding a stain on the bedsheets, we could not figure out where the bluish black colour had come from as nothing in the room or our belongings resembled this. Following this we had just had the room cleaned and there was a member of staff in our room, please look at the pictures to see what we found, this was one bed 4 pillows a pool towel and a bathroom floor mat, note the same colour stains on the new sheets and the bath towel. I spoke to reception they said they would speak with the manager, we recieved a note giving a free massage but as it was dinner time and our last night we wanted to be out. Later that night i met the manager Jalal Qneibi we discussed the matter and he was appalled, after he had a while to think he offered us a free weekend in one of 3 hotels which i thought was very generous. He asked me to email him to confirm so when i returned i sent a message only for it to fail, i have tried 5 times to 3 different emails and even tried to call him to no avail. Please check your linen and room and if there is anything at all not quite right i would advise you to immediately let the staff know so they don't try blame you.
6/13
Response from Property: Thank you, Piddington, for sharing your Altabriza experience, we highly appreciate the feedback coming from you, we heard what happened and also to clarify the note given to you is to only inform that a stain was found and for us to verify what the cause, our manager also offered complimentary massage to make your stay more comfortable and memorable, again apology for the inconvenience and if you wish to contact or communicate please email our reservations team directly and we will glad assist. Again, thank you and looking forward to hearing from you soon.
Guest User
Superior Room
Stayed in Oct 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on Oct 6, 2024
Location is near D-mall and PWD accessible, rooms are spacious. Infinity pool closing hour is a bit early than other hotels, only 1 bottle of drinking water per day so be prepared to always call room service. Food was ok for the price; we only had a problem with their egg station as the cook tend to be easily distracted and forget your order or even give it to other hotel guests. Overall it is a good stay.
Response from Property: Thank you for your detailed review. We are happy to hear you appreciated the spacious rooms and convenient location. We apologize for the inconvenience with the infinity pool hours and the water bottle policy. We also appreciate your feedback on the food service, and we will address this with our team to ensure better attention to orders in the future. We hope to have the opportunity to welcome you back for an improved experience soon.
Lakwatserang Pinay
Deluxe Room
Stayed in Feb 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Apr 15, 2024
I stayed this place and they upgraded my room with mini pool . Close to everything walking distance to the beach and and away from noise.
Response from Property: Thank you so much Lakwatserang Pinay, we are very glad for the perfect rating and knowing that your expectations were met and that you had a wonderful stay with us. Again, thank you so much and looking forward to welcoming you back in the not-so-distant future.
Guest User
Premier Suite
Stayed in Feb 2024
Solo travellers
3 review
4.7/5
Amazing
Posted on Feb 7, 2024
The room was very clean. Staff is friendly and helpful. Located close to the beach and the mall.
Response from Property: Thanks for staying with us. We appreciate your feedbacks and very happy to know that your expectations are met. Looking forward to welcoming you again, hopefully in the not too distant future!
Chiez
Superior Room
Stayed in Jan 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 23, 2024
I was given 2 beds instead of king size bed. we merge the beds instead. Amenities were great. staffs were very polite and kind. I love their infinity pool but it should face the sunset side to make it perfect. overall, i rate his hotel as 4/5.
Response from Property: Thank you very much for taking time to share your review. It is always our goal to provide exceptional service for the comfort of all our valued guests like you. Our entire team is delighted to know that we met your expectations. We hope to see you and welcome you again in the future. Thank you very much and stay safe.
Guest User
Superior Room
Stayed in Jan 2024
Family
1 review
4.5/5
Great
Posted on Jan 20, 2024
Amenities: No hair dryer and flat iron available Service: the pool attendant is not that friendly unlike other staff F&B: excellent food quality, excellent service, keep it up all in all, we had a great time during our stay. i will surely recommend this hotel to my friends.
Response from Property: Thank you so much for the time spent in sharing your Altabriza experience, we are glad that you had a great stay with us. We also did take note of your feedbacks and rest assured that we will look deeply into it and provide the necessary actions to better improve our overall service. Again, thank you so much and hoping to see you again soon!
Batnasan
Superior Room
Stayed in Mar 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Infinity Pool is very nice. Thank you guys
Response from Property: Thank you so much for the perfect rating and for the time spent in sharing your Altabriza experience, we highly appreciate the feedback and we look forward to welcoming you back again, hopefully in the not too distant future!
Liam Lukas
Superior Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Kudos to Guest Officer Mam Rhea and Shanen for the extra mile service and assistance provided to us during our stay. The hotel is superbly in all aspects, my kids enjoy swimming in your pools specially the nice viewed infinity pool. Highly recommended to those going to Bora
6/12
Response from Property: Thank you for your fantastic review! We're thrilled to hear that our team members, Rhea and Shenna, went the extra mile to make your stay special. It's wonderful to know that you enjoyed all aspects of the resort, and that your kids had a great time swimming in the pools, especially the infinity pool with its stunning view. We appreciate your recommendation and look forward to welcoming you and your family back to the resort the next time you visit Boracay. Your positive feedback means a lot to us, and we're committed to providing excellent service and memorable experiences for our guests.
Anonymous User
Superior Room
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 12, 2023
This hotel is exceptional when providing a great service to their guest they are checking us if there's any problem about the room and every staff will greet you with the smile. Will be back here soon but this time it's with my family.
Response from Property: Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you found our service exceptional and that our staff's warm greetings made your stay enjoyable. It's wonderful to know that you plan to return with your family, and we can't wait to welcome you all back soon. If you have any specific requests or preferences for your next stay, please feel free to let us know, and we'll do our best to make it an even more memorable visit. Thank you again for your kind words, and we look forward to serving you and your family in the near future!