Hilton Garden Inn Hotels in Boston

This hotel is across the street from Quincy Market. The location is very convenient, and it is also close to the subway. Although it is not new, it still looks good. The front desk service is patient. There is free hot drinks, fruits and drinking water in the lobby to bring to the room. Of course, a ”facility fee” of 25 knives will be charged per room per night. The bed was big enough. Because the child is already a teenager, we opened a separate room for two children (15 and 20 years old). There is no need for a family of young children to have a room for a family of four. There are many points near breakfast, you can find it by turning right. The hotel's own breakfast is also okay, the single portion is a bit large, and the average Chinese can't finish it. Note that the breakfast included in the hotel package is only a limit of 25 dollars. Another thing to remind is that I booked a three-night stay there. After the first night, there was no consumption. After returning the next day, I found that there was an apparently wiped item on the wash basin in the bathroom. Cloth, is it a hint to me that Tips will wipe the cup with this dirty cloth tomorrow? Hey, so I put two beautiful knives in the room on the third morning and came back and took it away.

The rooms are soso… the reception are very accommodating… the very good thing in this hotel is they give a frankly baked cookie which I really love the most

I would love to have nothing bad to say..but the staff is extremely rude..when I spoke with them they made me feel like I was annoying or disturbing them. Also I reserved to be able to check in from midnight to 6am and they wouldn't allow me check in till noon..(and they explained that I shld have to pay an early check in, but they weren't going to) I felt like they were pretending to give me a deal when in reality I've checked in a 12 or earlier there before and i never was charged. Also a 3pm check out and they were going to waive h That $50 fee but... This morning I received a VERY UNPROFESSIONAL CALL from the front desk. Her- The woman said and I QUOTE ” um hello, umm..who are you? How did you get on that room? And alot more umms. She was super confused and very nasty. She stated she was going to charge me for another day because it was now 3pm.. Me- I told her, no ma'am I spoke with someone last night and we made this arrangement. Her- who did you speak with Me-i dont know who checked me in Her- yea well if you not out in the next 10 min. I will be charging you if you go over 10 min. Me-Ok (I was totally confused by her confusion) and said, ok give me a few mins. Her- click..she just hung up on me because apparently she was done with what she had to say. When I checked out they 3 at the front desk were also unprofessional. The worst one was the lady who actually checked me out..her demeanor was exactly how explained, I was bothering her. She also picked the phone and called someone else in the building and was speaking to someone in Spanish about me and little does she know I'm Irish\Mexican and could understand her talking..she was speaking about me and she. Stated I should pay the late fee of $50..to who ever she was talking to. She was a so unprofessional. Then this morning at breakfast the food was cold and several drinks were not available. Also they put the cereal out but didn't have milk. Other then that the food was decent and the spread was great. Our room was nice but it smelled of cigarette smoke. Other then that. I would stay again though only because it is the most convenient one ..location location location

Great stay, good location. Close to stop 7 on the trolley tour. It might be because of the state or hotel but the incidentals and resort fee are particularly higher than any other state we’ve travelled to. Something to be aware of if you’re an international tourist.

The hotel service is very good! ! Originally, it seemed that the hotel did not have slippers, so I contacted the front desk. The front desk quickly sent slippers over. It was a very good travel experience and the location of the hotel was also very good.

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

Staying for 4 days, both advantages and disadvantages, it depends on your requirements. Although it belongs to the Hilton Group, the Hampton Hotel is more affordable and does not pursue luxury. Advantages: 1. The room is quite spacious, the bathroom is also large, clean and tidy. 2. There is a gym and swimming pool on the third floor, which can be used for free. 3. The restaurant on the first floor is open all day. Free tea and coffee are also provided during non-breakfast hours, and there is a self-service kiosk next to it. Suitable for chatting with friends. 4. It is very close to the airport, and it takes less than ten minutes to call Uber. Disadvantages: 1. There are no slippers, kettles, cups, and shoe shine cloths in the room. There is no front desk! Forget about making a cup of tea in the house. 2. There are few varieties of breakfast, and there is no change every day. Those who are not used to Western food can only drink some juice and eat some bread. 3. The surrounding area is a bit remote, and it is still a little far away from the lively area around the convention and exhibition center. Uber is the way to go. The weather in Boston is good, like Dalian, China.

The room is well soundproofed and the bed is quite comfortable. The hotel is in a very good location and has convenient transportation. The facilities are a bit old and the front desk staff has a somewhat cold attitude.

Although we booked a lower tier room, we ended up on the 10th floor with a view away from downtown. After recent renovations, the room was modern and clean. The bathroom had a large walk-in shower and good lighting. The hotel is located at one end of a luxury mall with expensive stores. This was helpful for being able to walk around without braving the cold wet weather outside. The staff were friendly and helpful. Be aware that guests are charged a $25 amenities fee that becomes credit towards food and beverages at the hotel; this forces you to spend money for some overpriced food; however the food was good. Parking is also overpriced at $69 per night. You can park at the mall for about $50 paying by the hour. There are many good restaurants in the area and it is a reasonable walk to Boston Commons. It’s a good place to stay near the center of the city, but factor in the expensive extras when you are comparing hotels. We would stay there again.