Citizenm Boston Back Bay
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Citizenm Boston Back Bay

Discover Citizenm Boston Back Bay, an 4-star stay in Boston. With a score of 9.2/10 based on 91 reviews, it offers an outstanding blend of quality and value, with prices starting from £83.

Check-In & Check-Out

Check-in from 14:00

check-out until 11:00

Nearby Attractions

Hynes Convention Center: 0.42km from the hotel

Newbury St: 0.44km from the hotel

Berklee College of Music: 0.17km from the hotel

Amenity Highlights

Food & Drink: Restaurant, Bar, Lobby Bar

The above hotel prices are based on Trip.com for February 9-February 15.

Citizenm Boston Back Bay

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Highlights
Ideal location
Excellent service
Newly opened
Lots to do
Sparkling clean
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Amenities
All amenities
Property Description
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The place is very nice with greet location! Highly recommend for solo travellers.
Surroundings
Metro: Hynes Convention Center
(110m)
Metro: Kenmore
(660m)
Airport: Logan International Airport
(14.1 km)
Airport: Laurence G. Hanscom Field
(34.2 km)
Train: Lansdowne
(1.2 km)
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6

King Room

1 King bed
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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10

King Room With Premium View

1 King bed
Private Bathroom
Towel
Shower with grab bars
Bedding: Blanket Or Quilt
Room Details
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6

Guest Room, Accessible Guest Room, 1 King

1 King bed
Private Bathroom
Private Toilet
Room Details
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10

King Room-High Floor

1 King bed
Private Bathroom
Towel
Shower with grab bars
Bedding: Blanket Or Quilt
Room Details
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This property hasn't received any negative reviews in the past 6 months.
Average for similar properties in Boston
Most Mentioned
Review summary
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Location: The hotel is praised for its excellent location, being close to the train station, subway, Berklee College of Music, and major attractions like MIT. It's easily accessible with nearby bus and subway stations, making it convenient for tourists and business travelers alike.(based on 26 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 6, 2026
The location is fantastic! It's super convenient to catch the bus, subway, or an Uber right outside the door. There's a supermarket and a large shopping mall just a five-minute walk away, and you can get to Boston Common in about half an hour on foot. The place is clean and tidy, and there's breakfast on the second floor. The self check-in process was a breeze.
Original TextTranslation provided by Google
S‍U‍N‍ ‍X‍U
January 5, 2026
Great location, about an 8-minute walk to the commercial street. The breakfast was also good, quite substantial for American standards. The room was very clean, though a bit small. The smart home features were nice, and the entire check-in and check-out process was contactless, which was excellent.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 5, 2026
Great location next to the train station. Super convenient. It was a delightful experience, and it being a super smart hotel (controlled everything using an IPad) also made the experience very unique. I loved it and will come again. The view (after getting the premium) was incredible too. The room may be a little small, but it’s perfect for 1-2 people.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 29, 2025
A hotel with great design! Definitely worth experiencing. Everything is controlled by an iPad! Breakfast offers many choices, especially the Greek yogurt which is highly recommended. Excellent location, with bus and subway access right outside the door! Plus, there are various restaurants to choose from.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2026
Great service. Great location. Room is ok. The pillow is too high and stiff
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 3, 2026
The room was incredibly small, just wide enough for the bed, and felt quite cramped. The TV was mounted right at the foot of the bed, which made it feel a bit oppressive. However, the location is a plus, being very close to Berklee College of Music, so it's a good option for parents dropping off their kids. There are also several restaurants nearby, including a popular local Western restaurant, as well as Yang Guo Fu Mala Tang and two small Chinese eateries.
Original TextTranslation provided by Google
H‍a‍i‍q‍i‍&‍t‍u‍o‍m‍a‍s‍i‍z‍a‍i‍l‍u‍s‍h‍a‍n‍g
December 20, 2025
This was my friend's favorite room during this trip to the US, and the price was quite reasonable. Compared to hotels in New York, this place was truly comfortable. It's small but exquisite; though the room is compact, it's fully equipped and very clean. The view from the scenic room was also excellent. The lobby is decorated very warmly, and there are many young people around. Breakfast was also quite rich. We were very satisfied and highly recommend it.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2025
Very modern design. At level 2, many corners are nicely decorated. Good for photo taking. Bed is comfortable. But the water from bathroom will seep outside and that space had no drainage.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Check in via app

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-11:00 Open
AgeFee
Adult
Buffet:US$20.00 (approx. £14.69) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Age Requirements
The main guest checking in must be at least 18 years old

Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 2025
  • Number of Rooms: 399
Phone:+1-617-8612626
Email:support@citizenm.com
citizenM Boston Back Bay puts you in the center of one of the city's most beloved neighborhoods - historic, leafy and full of charm. Step out to Newbury Street for boutiques, bites and bookshops, or stroll over to Fenway Park to catch the Sox (just 13 minutes away on foot - no train stress required). Surrounded by museums, major universities and classic Boston landmarks, it's your launchpad for proper New England living. Inside, 21st-century comforts await: XL king-size beds, blackout blinds, mood lighting, tablet-controlled everything, and fast free Wi-Fi. Hungry? canteenM is open 24/7. Need to unwind? Our living room is made for lounging. With contactless check-in and world-class art on the walls, it's equal parts stylish and smart. You are also steps from Hynes Convention Center station and a short ride to Logan Airport - so getting in and out is as breezy as Back Bay in autumn.

You might be wondering

What landmarks are close to Citizenm Boston Back Bay?

Nearby attractions to Citizenm Boston Back Bay include Berklee College of Music, only 170m from your search (straight-line distance) away.

What are the check-in and check-out times at Citizenm Boston Back Bay?

Check-in at Citizenm Boston Back Bay is from 14:00 and check-out is by 11:00.

Which airport is closest to Citizenm Boston Back Bay?

The nearest airport is Logan International Airport, just about 14 mins from hotel by car (14.1 km) away.

How much does it cost to stay at Citizenm Boston Back Bay?

Prices at Citizenm Boston Back Bay may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportLogan International Airport
Distance to Airport14.54KM
Nearest Train StationLansdowne
Distance to Train Station1.19KM
Nearest Metro StationHynes Convention Center
Distance to Metro Station0.11KM
Average Price FromGBP228
Hotel Star Rating4
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