Citizenm Boston North Station

citizenM feels a bit more fun and welcoming compared to other modern hotels. The rooms are still on the smaller side, but they’re super comfortable, especially the big bed that takes up most of the space. Everything is controlled with an iPad—lights, blinds, TV—which is actually pretty cool once you get used to it. The lobby areas are a highlight, with lots of space to hang out, work, or grab a drink. It feels more social than your typical hotel. Overall, it’s a great pick if you like a stylish, relaxed vibe without spending too much.

The place is really nice, it was decorated all around and had greats lighting and sceneries. The rooms are also really cozy and have a lot of stuff like a small fridge, hair dryer, cabinets, you can customize the lights in the shower and the blinds with an IPad and the tv facing the bed is really nice. Furthermore it’s pretty quiet there. Awesome place, really worth it for the price

I am very upset with the hotel. My son stayed in this hotel for 7 nights. 5 out of 7 nights he has been sick, staying in the hotel most of the time. He has had fever and terrible cold. My aunt called the hotel a day before the check out date and the hotel understood the situation and allowed him to stay till 2 pm on the check out date so he can rest a bit before traveling to the airport. But now the hotel just said that they won’t allow him to stay till 2 pm unless he pay for late check out fee. The lady who served us also said she will note the front desk on this ask. Apparently there was no note left at the front desk. Now to solve the immediate issue, we called the front desk and told the situation. The front desk still insisted to charge. At this point, as a mother, I will definitely pay for the extra hours my son could stay to rest. But the hotel doesn’t seem to care about this. I am very upset and sad to see this kind of response from the hotel. We asked earlier and now the hotel changes their mind. They will charge him USD 80. Have you ever been sick and can’t even go out? I have never experienced the poor response from the hotel. Can HOTEL MANAGER CONTACT ME. I THINK THIS IS THE WORST RESPONSE. The hotel numbers listed in the web is useless. I was calling from outside the US and on hold for 30 minutes.

Conveniently located near North Station, there is a food court for quick meals and a grocery store in the basement that can help you save money on food if you are staying for a long time. The staff were friendly, and I was able to check in without any problems even though my flight was delayed and I arrived late at night because I had contacted them in advance. The rooms on the North Station side are a bit noisy due to the large fans installed in the station building. If you have a choice, I recommend staying on a higher floor.