Meyrick Rd, East Cliff, Bournemouth, BH1 3DL, United KingdomView Hotel Details
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Queens Hotel & Spa Bournemouth Guest Reviews
3.4/5
102 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.3
Service3.4
Cleanliness3.4
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All reviews(102)
Positive reviews(4)
Reviews with photos/video(3)
Negative reviews(2)
JesusM
Superior King Room
Stayed in Jan 2025
Business travellers
22 review
2.0/5
Posted on Feb 9, 2025
I am afraid we have a bad experience in your hotel.
First of all, the rooms are not soundproof, you can hear any conversation, TV, and even people walking from every single side, for the nearby rooms and above.
Literally we could hear the sound of cracking wood every time someone was walking upstairs.
Secondly, the room was not made during our stay. We could see your workers inside some rooms using their phones to speak with someone, texting, and it looks like they were using social media as they were like scrolling down. Sheets, towels all over the corridors during the day.
In addition, we could clearly see at the Spa mould at the walls of the pool, like sand on the floor of the jacuzzi and we have some concerns the pH of the water was not within the healthy parameters as the water has a yellow color.
You called yourselves a luxury coastal hotel, but you are really behind of it. I hope you really listen your customer's feedback to take some actions to improve.
Francisco Vicente
Stayed in Jan 2024
Business travellers
28 review
4.5/5
Great
Posted on Feb 18, 2024
Located very close to the train station. Gym and swimming pool available for the guest. Good option for the quality and price
Guest User
Classic Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Very good accommodation
Guest User
Stayed in Mar 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 15, 2023
Everything perfect
Haohanxingchenzhifu
Stayed in Nov 2023
Business travellers
4 review
4.0/5
Very Good
Posted on Mar 12, 2024
Because of the location, I have stayed here several times. This time I stayed for 11 nights, which is the longest time. The room is small. The breakfast is so-so. The elevator has been under maintenance for three months, so it is hard to carry a large suitcase upstairs. The room is just above the restaurant, and the music is loud until after 9:30 every night, which affects sleep... Don't eat steak in the hotel, pizza is okay