Hotels Near Next in Bracknell

This place is trying to be everything; and it is missing the mark. Had to check ourselves in, which didn't phase us as we are quite tech savvy. But we had booked as a Legoland package so we found someone to ask for the goody bag and the lady looked at us like we were inconveniencing her. Asked same lady about food and was told we would need to book as it gets busy - booked for 6pm. Went to the local swim park - came back (starving 5 year old in tow) only to be told there was no reservation for us. Luckily the lovely lady on the door managed to find us somewhere. Kind of wish she hadn't bothered. Food wasn't great - husband actually wouldn't eat his main. Took ages to come. Becky (I think that was her name - short bob, brown hair) was the only thing that stopped us making a proper complaint. She was brilliant, despite being rushed off her feet!! Got to the room - only one toilet roll, not even full. Used it - went to ring reception for more, no phone. There was a QR code to scan to start a chat with the reception team. Very long winded. Did it - heard nothing back. Next day put the ”Come in” sign on the door hoping they would replenish - they didn't. Breakfast was CHAOS. All crammed into a small area - absolutely no flow at all. Bread ran out twice - guests had to ask for it to be replenished. Glasses for juice were still hot from coming out of the dish washer. The food was decent - much better than the evening meal we had. If you are looking for a basic stay, this will be adequate. Comfy bed. Clean(ish - there was a boot mark on the shower floor) But customer service (apart from Becky) was non-existent. Gym. Hotel. Sports bar....... doing a lot, but doing none of them particularly well.

The hotel has an elevator, the environment is quiet and comfortable, the room space is good, there is an open-air garden, and you can eat in the shed in the garden. The service staff is very positive and actively meets the needs of customers. It is close to Windsor Castle, and reservations are tight on weekends and the price is high. There is no hotel next to the hotel Shops and restaurants, eat in the hotel restaurant, the food in the restaurant is typical British food

Avoid room 320. There is a fan I. The loft space which can be seen on the roof outside that needs servicing. The hotel admitted knowing about it but head office won’t repair it. So as a guest in the hotel when it’s fully booked you get an apology and a sleepless night. The noise a loud dull hum is close to 90 decibels which is the equivalent of having a hairdryer going all night in your room. Yes I took a measurement but it’s what I’ve done for over 25 years in my job.

Just returned from an overnight spa suite treat offer for one of my grandaughters 21st treats. Hotel was lovely big suite a little tired but nice. Nice spa pool and outside pool lovely used the sauna. Treatment was very good. The offer was for overnight and spa day Monday with treatment. When I phoned to check if needed to book times for treatment was tol booked in on the Sunday at 15.00 was bit confused so called back on Saturday to check why treatment was Sunday and not within the spa Monday was told that’s all we had available but you can arrive early before your check in. We arrived early and used the spa and had our treatments then checked in to our room. Glad we did as made it the spa day really on Sunday. On arrival the receptionist was hidden behind the desk lolling in her chair not very helpful. We booked a table and went down for dinner not a soul to be seen nobody behind bar or to check us in waited a while then someone came. Dinner was very nice but not a soul in the restaurant felt very peculiar no atmosphere. Evening receptionist very helpful. Breakfast was better organised. Same receptionist when we checked out as previous day to say couldn’t be bothered slumped in chair again and no good morning thank you or did you enjoy your stay. However we enjoyed ourselves and would return for a day spa but not to stay.

I had to step on a small cockroach in the bathroom of my room. The toilet seat was loose and slid off the loo when I sat on it. I fixed it, which was unpleasant but fairly easy. Next day after the room had been cleaned, it was broken again. Clearly the cleaner knows but they don't bother to fix it. Everything seems a bit too much trouble for the staff. Do you have any crisps? No Sir, laughing gently to himself, we sold out. Next day? Same response. The nights I stayed coincided with two large functions. One looked like a company party, the second was a wedding. Consequently, there was no furniture in most of the public places. The bar had eight chairs available for all the guests in the hotel who were not part of the function. Two lagers on draught. One ran out. Wasn't replaced - again, the gently laughing man seemed to think that was a risible request. Breakfast - the less said the better. The food was okay but the problem was the quantity. There was a bowl or grilled tomatoes, some scrambled eggs and three hash browns in bowls, on a buffet. About six hungry people hovering around, waiting for resupply. After five minutes, a few sausages come out. Five minutes later, some bacon. So people load up and leave. Now there are no hash browns, no sausages, no bacon, no mushrooms, no bacon. Five minutes later some hash browns arrives. Seemingly impossible to serve yourself a full breakfast from the buffet if you don't want to wait for 30 minutes. The staff all look 16 years old and have no clue what to do - it doesn't feel fair complaining to them. It's the kitchen that can't keep up. You walk in the hotel and the whole place doesn't smell right - damp, weird, unclean.

We booked a single night's stay at this hotel to visit family in Maidenhead. The hotel was clean, comfortable and in a wonderful setting on the river. We were all made to feel welcome from the moment we arrived, Ashley on reception was friendly and made us feel at home. We only ate breakfast in the restaurant but this was enjoyed by all, including my fussy children. We will stay again on our next family visit.

The conference facilities and rooms are very nice. The breakfast was gorgeous. Special mentions to Laura who was our concierge for my meeting on Thu 18th Oct and then happened to also serve me breakfast on Fri morning. What a fantastic individual, very attentive and friendly. Laura took the time to ask questions, have some chatter and see to our every need. Please pass on team Hable’s thanks!

Quiet,restful night at Travelodge Reading M4 Eastbound. It does require an update but the room was clean and staff very nice and helpful. We requested a room on the ground floor and close to reception due to our luggage and they were happy to accommodate us. Free parking. Happy to stay again if we will need in the future