Rizzo Boutique Hotel

Pro: good location,big room,good food at restaurant Con: lack of heating during evening. Heating starts at 00:30 until 6 in the morning;disaster in sauna and shower in pool area...no shower gel,no recipient for water in sauna

The hotel's location is great, quiet on a small road. Parking was available without an issue. The staff were helpful and kind. The SPA, oh boy ... no rules applies at all. Very nasty group of foreigners walked in the SPA area with outdoor shoes, went to jacuzzi wearing clothing, NO showered before. Very nasty! The breakfast was very good.

I would rate this hotel closer to a 3-star property. The rooms are spacious, with a very comfortable mattress. There is a small pool, but it is cozy and clean. Breakfast offers good variety, though the quality could be improved. The Wi-Fi works very well, and the location is excellent — close to the slopes and many restaurants.

Unfortunately, our experience at Rizzo Hotel was deeply disappointing. The staff lacked courtesy and genuine willingness to assist. On several occasions, they raised their voices and acted confrontationally—particularly when we requested a meal from the kitchen just a few minutes after closing time and were met with an abrupt refusal and disrespectful behavior. The quality of the food was extremely poor. The ingredients used were not fresh, and the overall selection was limited and, frankly, embarrassing. Some dishes were simply inedible. Room maintenance was also below standard: the toilet was broken, the water in the shower was dangerously hot, and the towels smelled strongly of cigarette smoke. The jacuzzi water was dirty, and overall cleanliness throughout the hotel was lacking and did not match the expectations from a hotel of this level. It’s a shame—this place has potential, but it requires serious investment in service, maintenance, and guest relations in order to justify the price and provide a pleasant and respectful hospitality experience.

I stayed in the hotel for 3 nights for an escorted tour with Mercury Holidays. Despite the negative reviews for this hotel, I couldn't find one fault!! The hotel is situated in a lovely, quiet ski resort (albeit I have come out of season so it may feel busier in winter). The hotel is small and cosy. Rooms are extremely clean, the bed is comfortable with all the facilities you could need! I ate in the hotel all 3 evenings, the menu was substantial and the quality of food was fantastic! Breakfast food was also really good, a nice mix of continental and hot food. The pool was clean and fresh - again, I couldn't fault it. I have stayed in a lot of hotels across the world and this hotel was great value for money and the cleanliness was brilliant. Do not be put off by the other reviews!

Nice and clean food both at breakfast and ordering in the restaurant was excellent saw bears while there walking in-front of hotel other places to eat close by it was so quiet the spa and pool were spotless close to places of interest you have everything you need

The hotel has a great location and parking is available and free for hotel guest. We enjoyed the decor and cleanliness of the room. The buffet breakfast was delicious, a lot to chose from. We did not use the swimming pool. Overall a great experience and a good choice.

A nice hotel. Set in a forest so nice views. Pool, hot tub and sauna. Good breakfast lots of variety. Vegetarian options at dinner very limited but the local wine is very good! The room was comfortable, clean and quiet. A 15 minute, dark, walk away from amenities. Staff ok, cleaning staff very friendly.

This is not a 4-star hotel. Rather worn-down old hotel. Location is good if you like nature, all the rest is not excellent.