Hilton Leicester

I was quite disappointed if I'm honest. The Hilton Group used to be quite prestigious hotels but they are not now, or this one wasn't, at all. I thought the rooms were tired and needed updating and modernising. Even the corridors and carpet needed updating. We had no hand-wash in the basin dispenser, the door was too wide for the small mere size of the bathroom and it needed updating, very badly. No mirror in the bedroom so impossible to see what my hair looked like when I dried it. No complimentary biscuits and no fridge. When I visited the steam room in the eve there were 2 children aged 6 and 8 in there, not what I expected who then went in the hot tub. Both are not for children. The swimming pool was noisy. When in hot tub, a member of the LW Health Club who told me his membership price, told me that the hotel has many immigrants staying there who are allowed to use the pool and facilities, omg, I was horrified. He said recently it is always noisy and rammed full,not good. I had thought it would have been alot better, very disappointed 😞.

Restaurant wasn’t open due to an event but food from the bar was lovely. Breakfast was great, staff were very helpful and polite. 2 negatives. Signs and a pay screen to pay for parking on arrival. Offered complimentary parking but after it had been paid. Bit disappointing there isn’t communication to say guests can get this. Not the hotels fault but extremely noisy neighbours shouting and screaming all night. Shame that people with no awareness for others ruins an otherwise nice stay.

Fantastic Location to Leicester . Quick Drive to City Indoor pool was tunning with Spa & Sauna Wide Breakfast options; Friendly Staffs; Fantastic Deal Price in Trip.com Cons : Car Parking is Additional & not included in Hotel Price.

We couldn't find a lift, so it was hard to carry luggage to the room. If you have heavy luggage, I suggest you get a ground floor room instead.

Great service as always and rooms were clean and tidy.

Our had booked three rooms for a family get together. The staff were all efficient, helpful and friendly. The bathrooms were looking a little ragged and in need of updating. The hotel was full and busy and tended to be noisy. We had two disturbed nights from noise in the corridors. I thought the hotel could do more to promote courtesy among guests. Such as better signage - you are now entering a quiet zone no noise in corridors. The posters on the walls were not obvious. The pool and spa were closed for repair and we were not informed of this prior to our travel.