Hermitage Hotel

Hermitage Hotel Reviews

Hermitage Hotel

Ulitsa Chkalova 7, Brest, Brest Region, 224005, BelarusView hotel details
Hermitage Hotel
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Guest Reviews of Hermitage Hotel

9.6/10
Amazing
43 review
Verified reviews
Location9.7
Amenities9.4
Service9.4
Cleanliness9.8
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All reviews(43)
Positive reviews(43)
Reviews with photos/video(9)
Delicious breakfast(14)
Great service(8)
Awesome stay(7)
Great location(7)
Clean and tidy(5)
Guest User
Standard Double Or Twin Room
Stayed in Sep 2025
Business traveller
15 review
10/10
Outstanding
Posted on Oct 24, 2025
Great location and very old-school vibe I like the old money style
Response from Property: Dear guest, thank you for such a pleasant and warm review! We're delighted to hear that you enjoyed our location and the hotel's atmosphere.We strive to maintain our distinctive "old school" style, inspired by the aesthetics of old money, to ensure your stay is not only comfortable but also memorable. Your kind words motivate us to continue to uphold the traditions and unique character of our hotel.We look forward to welcoming you again—come visit us and experience our atmosphere of style and comfort once again! Best regards, Tatiana Prokopenkova - Hotel Manager
Guest User
Standard Double Or Twin Room
Stayed in Jun 2023
Couple
2 review
10/10
Outstanding
Posted on Aug 7, 2023
A very beautiful hotel, good price and nice Buffet breakfast in the morning. Very close to a very nice park.
Response from Property: Thank you very much for the nice review about our hotel!Tatiana Prokopenkova - Deputy Hotel Manager
Guest User
Standard Double Or Twin Room
Stayed in Mar 2023
Couple
11 review
10/10
Outstanding
Posted on Jun 24, 2023
The service staff patiently provided help, and the hotel's internal facilities were exquisite and clean.The room is spacious and comfortable.
Aoyo…..
Standard Double Or Twin Room
Stayed in Jun 2025
Travelling with friends
56 review
9.5/10
Amazing
Posted on Jul 17, 2025
The hotel is excellent. The location is fantastic, close to the train station and bus station. The front desk staff was also very helpful, and the breakfast selection was quite good. It basically covered everything. There was also fruit...which was nice. The room I stayed in had a small balcony, which was very comfortable. The room was quite retro. Using the navigation, it's about a 10-minute walk to the supermarket... I recommend staying here.
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Response from Property: Thank you for your kind and thoughtful review! We are delighted that you enjoyed your stay and appreciated the hotel's convenient location, easy access, and the warm service from our front desk team. We especially appreciate your compliments on the generous breakfast and the comfort of your room's balcony. We are committed to creating the most comfortable and pleasant atmosphere for our guests, and we are glad you noticed these details that made your stay even more enjoyable. Thank you for your recommendation! We look forward to your next visit and will strive to provide you with an even more comfortable and memorable stay.
Gaigemingzi🧿
Standard Double Or Twin Room
Stayed in Jul 2025
Business traveller
34 review
10/10
Outstanding
Posted on Sep 3, 2025
My favorite hotel castle, no doubt about it! This is already a tourist attraction
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your warm, sincere, and inspiring review! We are delighted to hear that our castle hotel is your favorite and considers it a true tourist attraction. Your review is the most valuable reward for our entire team. We are very grateful for your appreciation of the unique atmosphere and style we have carefully crafted and maintained. This inspires us to continue to create unforgettable memories for our guests. We look forward to seeing you again and creating many more wonderful moments together! Sincerely, The Hotel Team
Michael Fadeev
Superior Twin/Double
Stayed in Mar 2025
Couple
19 review
10/10
Outstanding
Posted on Apr 26, 2025
We are traveling from Germany to Moscow. We stayed in this hotel for two days. Very good, clean and comfortable hotel. Low prices in the restaurant and excellent cuisine. Breakfasts are beyond praise!
Original textTranslated by Google
Response from Property: Dear Michael, Thank you very much for your wonderful review! We are very glad that your stay at our hotel left you with positive impressions. Cleanliness and comfort are our priorities, and it is nice to know that you were satisfied. Special thanks for your kind words about the restaurant and cuisine. Our team of chefs tries to surprise each guest, and we are pleased that you especially liked the breakfasts.We hope that your trip will continue to be just as successful and bring you only positive emotions. We will be happy to welcome you again to our hotel on your next visit to Moscow or back!We wish you all the best and safe travels! Best regards, Tatiana Prokopenkova - Hotel Manager
APFIL
Standard Double Or Twin Room
Stayed in Mar 2025
Travelling with friends
28 review
10/10
Outstanding
Posted on Apr 5, 2025
According to locals and tour guides, this is one of the prestigious hotels in Brest. Personally, I agree, they are right!!! A very beautiful hotel, gorgeous interiors inside. You move around the hotel like a castle, chic and shine. The rooms are much more modest than the corridors))) but this is not a minus))) It is located not very close to the pedestrian street, Sovetskaya, but you can walk and reach the center of tourist life of Brest in 15 minutes. Excellent service, the staff is very friendly. The girls at the reception are great, completely customer-oriented))) I did not have time to clarify the information on how to wash clothes, the laundry girl is already knocking on the door, ready to take everything))) Classic breakfasts, everything you need to ensure variety is available. Very tasty salted fish. The downsides of breakfast are a modest selection of cheeses, really poor for a country whose cheeses we have been living on for many years))) I dreamed of stuffing myself with cheese - it didn't work out))) and another thing - custom-made dishes for breakfast, a very weak selection and poor presentation. A poached egg is something incomprehensible on a plate))) but again I don't consider this a disadvantage, but I am writing so that the hotel can grow and develop))) Another point - the lobby is open until 3 am, and then it gets boring((( I would like to return to the hotel after a night out and drink something, but they are no longer waiting for you. Nevertheless, as always, I advise everyone to stay at this hotel)))
Original textTranslated by Google
Response from Property: Dear guest, thank you so much for sharing your detailed and thoughtful review with us! We're thrilled to hear that you enjoyed the beautiful interiors and the castle-like ambiance of our hotel. It's wonderful that our service and friendly staff left a positive impression on you, and we appreciate your kind words about our reception team and the speedy laundry service. We're glad that you enjoyed our classic breakfasts and the variety we offer, especially the salted fish. We apologize for the limited cheese selection and the presentation of some custom-made dishes. Your feedback is invaluable, and we’ll definitely look into these areas for improvement. We’re looking forward to welcoming you back and ensuring your next stay is even more enjoyable. Safe travels, and see you soon! Best regards, Tatiana Prokopenkova - hotel manager.
Александра Курагина
Standard Double Or Twin Room
Stayed in Jul 2024
Couple
4 review
10/10
Outstanding
Posted on Aug 11, 2024
I liked the hotel - cozy interior, clean room, polite staff, delicious, high-quality, varied breakfast, you can leave your suitcase for storage. One of the wishes - to add a large shower device to the shower in addition to the existing small shower head.
Original textTranslated by Google
Response from Property: Thank you very much for your wonderful review! We are glad to hear that you liked our cozy interior, cleanliness and service in our hotel. It is also nice to know that our breakfast was tasty and varied, and the possibility to leave your suitcase was useful for you. We appreciate your suggestions for improving the showers. The comfort of our guests is our priority, and your opinion will help us in further development. We will definitely consider adding showers to make your stay even more enjoyable. We will be glad to welcome you again in our hotel and make your stay even more comfortable and unforgettable. If you have any additional wishes or suggestions, please let us know. We wish you safe and joyful travels! Sincerely, Tatyana Prokopenkova - Deputy Hotel Manager
||Moon.
Standard Double Or Twin Room
Stayed in May 2024
Couple
5 review
6.0/10
Posted on Jul 25, 2024
Facilities: OK Hygiene: Very good Environment: Very good Service: Disposable slippers are also charged
Original textTranslated by Google
Response from Property: Good afternoon. Thank you for your feedback! We have taken your request into consideration and added slippers to the standard room package. Come visit us again - we are happy to see you in Brest! The Hermitage Hotel Team
Guest User
Superior Twin/Double
Stayed in Aug 2023
Solo traveller
66 review
9.5/10
Amazing
Posted on Oct 15, 2023
The price of this hotel is very expensive in the local area, because it is located in a quiet environment in the city, not in or near any scenic spots. But from windows, beds to faucet switches, the quality is very good, I believe it can be very durable. The hotel is positioned as a high-quality old-school type. The restaurant on the first floor is good, with a buffet breakfast, although simple but of good quality. I had dinner once, and it was not expensive. Its espresso is delicious.
Original textTranslated by Google
6/11
Response from Property: Dear guest, Thank you for your wonderful review! We are glad that you enjoyed your stay in our hotel.
Rick-chang
Superior Twin/Double
Stayed in Jul 2023
Business traveller
28 review
10/10
Outstanding
Posted on Sep 2, 2023
The service is very good, the room is very old, quiet, and the environment is good. The breakfast is good
Original textTranslated by Google
Response from Property: Thank you for your feedback
Guest User
Junior Suite
Stayed in Aug 2024
Business traveller
5 review
10/10
Outstanding
Posted on Oct 1, 2024
Everything is very good. I liked everything.
Original textTranslated by Google
Response from Property: Dear Igor, thank you very much for choosing our hotel for your stay in Brest, and for your high assessment of our work! We are very glad that you liked our hotel. We hope that you will have a reason to come to us again. Best wishes, Tatyana Prokopenkova - Deputy Hotel Manager
Guest User
Standard Double Or Twin Room
Stayed in Jun 2023
Solo traveller
2 review
10/10
Outstanding
Posted on Jul 25, 2023
Every time I come to Brest, I will choose this hotel, excellent service and beautiful environment
Original textTranslated by Google
Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Couple
2 review
10/10
Outstanding
Posted on Aug 29, 2024
Everything is fine
Original textTranslated by Google
Response from Property: Good day! Thank you for such a high assessment of our work! This is the best motivator in our work. We hope to see you again among our guests! Best wishes, Tatyana Prokopenkova - Deputy Hotel Manager.
Guest User
Standard Double Or Twin Room
Stayed in Jan 2024
Couple
1 review
6.0/10
Posted on Apr 19, 2024
Normal is also acceptable
Original textTranslated by Google
Response from Property: 感謝您選擇我們並提供反饋!