White Angel Hotel

We spent a few days in March in the hotel. It was very difficult to catch good sleep as our room that we were accommodated and was connected to another room with a paper door. We were woken up every night. The sound transmission was so intense that you could hear a zipper of a suitcase through the door. The kitchen was so so and a visit to the sauna had to be paid with €25 per person. The staff was nice, but relaxation and sleep was impossible. WiFi very slow.

This is a solid 3 star hotel. Staff is very friendly and helpful. Location is slopeside with ski in/out. Ski rental on site is a plus. However, rooms are basic and mine had no closet. There is an additional daily charge per person for pool and spa use.

The location of the hotel is one of its biggest pull factors, not least because of the ability to properly ski in/ski out. The staff were all generally helpful, especially at the front desk, spa, and Dmitry the driver. However, the hotel doesn’t feel as ‘modern’ as described and the rooms are fairly uninspiring. Water pressure in the showers isn’t great which means having all the alternative shower points (lateral, spray, etc) rather pointless. It’s also frustrating that you have to pay an extra €25 to use the swimming pool and spa as a hotel guest because it’s already expensive.

Additional charges for basics everywhere. As far outside the town as possible, but shuttle service frequent and reliable. Ski in and ski out very helpful. Reception and bar area look like they are out of a basic cheap airport hotel. Give an awful impression and not comfortable. Bar area consistently had an over powering stench of bleach. €16 for a gin and tonic ……. Breakfast great if you love sweat treats and pastries. Selection of hot or healthy food was awful, if you want anything that will provide any genuine nutrition for a days skiing you are out of luck. €25 euro per day to use the pool or basic spa facilities as a resident is a total joke. Especially as actively advertised as a spa hotel. A leisure centre is a requirement to make 4 star status, to then not offer it FOC to residents makes this essentially a 2/3 * with the option to pay to use a pool. Went for dinner at an exclusive 5* hotel nearby and couldn’t help out notice their charges for non-residents to use spa and have massages were cheaper then how much this place charges residents! €20 a day to park a car, also a joke Our room was large and pleasant, but other members of our party had tiny room “in the basement” Staff blatantly aware this place is awful, show no pride in their work, often rude and disinterested. When compared to the prices of other hotels in the town and their offering, this place is very bad value for money.

Our 3rd ski trip to this hotel for a group of 6 male friends. Sadly we will not return. Food standards have dropped dramatically compared with previous 2 years. The positives are ski-in, ski-out, contemporary design, modern reasonably well appointed rooms and cleanliness was to a high standard. However, the previous Chef's team had a broader selection of quality products on the starter buffet, high quality pasta dishes followed by 'Fine Dining' standard main courses very well presented. The new team provided poorly presented food often resembling school diners. Dessert range of choice and quality of the past team was outstanding, but this year quality was so poor I only ate a dessert on the first night. Wine list prices have been raised considerably this year and even for 'house wines', the selection has dropped to one each, Red, Rose and White (from 2 of each last year) with house wine by the glass prices at €7, €9 and €15 respectively. Bought a bottle on first night but no more. One of our group was vegetarian and while there was a pasta and main course choice on the menu each night it was invariably pasta with tomato or cheese. One evening his main course was a plate of mixed vegetables, overcooked served in a grey slop, swimming in oil. Inedible, sent it straight back. On Wednesday 28th the dessert choice was apple strudel, individual apple tarts or fried apple rings all served cold with cold custard ( seriously ??- what if you don't want or like cold apple dishes). On Friday night there was no vegetarian choice on the menu. Cervinia has some outstanding quality traditional Italian restaurants down in town who cooked classic Italian dishes to a 'fine dining' standard and outstanding vegetarian dishes too. Why cant the new Chef's team in the white Angel ? ( cost cutting?) It will be counter-productive in the long run because this hotel will lose business next year as more and more guests give honest reviews and feedback.

Would never go again. Rude staff and very unreasonable