First time in Cervinia and booked this hotel through Crystal ski. First impression was our room was small, but had 3 beds in, we had just booked a twin room, so we stood one of the single beds up against the wall to give us more room. We paid extra for a Mountain View, but as we arrived late at night, we couldn't see much in the distance. Woke up in the morning, pulled the blinds back, and there was the Matterhorn right in front of us. Stunning. Breakfast was good, all hot and cold, buffet style. Boot and ski room was a bit cramped, but ok, gondola just across the road, so great for carrying skis etc. The hotel bar is a great bar to have drinks, plenty of places to sit, and has a pool table. For dinner, it's buffet style for starters and dessert, and for main meal it's a bit like school dinners, and may a I add with school dinner size portions. All the staff at the hotel were very friendly and helpful, except for the restaurant manageress who served the food, who we found very rude and miserable. So good points of the hotel are, great position, lovely staff (except for one person) food was ok and a good bar. Downsides are boot room, a bit run down and small and dinner is served between 7 and 8.15 pm if I remember. Make sure you don't leave it too late as they run out of food, and once it's gone, it's gone. Would I return, yes I would due to the position of the hotel and Cervinia / Zermatt is fantastic for skiing.
