cheekimonki02
July 12, 2024
We were allocated room 402 and quite frankly it was a health and safety nightmare, large open cracks in ceiling, black mould, bathroom floor yellow stained, badly stained bath, rusty handrail, toilet tipped up when sat on, carpet threadbare, no wardrobe just a musty cupboard. Was thankfully allocated an upgraded room on 2nd day which was much better but not clean. Hygiene issues in dining room, tables dirty floor dirty, cutlery and crockery dirty and had hairs in most meals. Came back from a trip on last day and someone had been through our wardrobe and drawers. Nothing taken but not the point. Sewage smell emanating constantly from lift shaft. Lots of issues need addressing