High hopes but this feel quite short in a number of ways. From the photos the room looked lovely and this did match up. However it did become apparent that aesthetics have been prioritised over other aspects. The pub/club opposite was still incredibly noisy at 2am (on a Tuesday) with the windows doing nothing to muffle the noise. There was fast food rubbish found next to one of the beds from a previous occupant, and this was quite a large wrapper that would have been difficult to miss during cleaning. Communication around bed preference was not good at all, I had specifically asked for a king (and have the evidence of this in my booking details) yet on arrival twin beds were set up. When I raised this with the company, there was no offer of rectifying this, instead I was told more than once that this had been the request. To add insult to injury, our neighbours in the room next door invited some friends to their room and it seemed they were having their own party at 3am with shouting, giggling and loud music and more than 5 in the one room. We knocked on the door in the end to request some quiet as, with the club outside, we were completely surrounded by noise. One small plus point that, once we managed to get to sleep, the bed (albeit the twin I hadn’t requested) was very comfortable.
