I stay at the Ovolo regularly, by choice. It has a relaxed but stylish atmosphere, and is well located with plenty of restaurants close by to walk to. The staff are super friendly and cheerful - makes me happy when I arrive and I actually look forward to seeing them again. The room has everything I need, including complimentary snacks and drinks :-), and is spacious. Nicely decorated with stylish little bits, but not garish. Lately when I arrive in my room, there is a lovely "welcome back" card (and last time also a complimentary martini!) - makes me feel appreciated and special, and Alexa is playing my type of music. Will always stay here, its perfect for me.