2 Lower Castle St, Saint Paul's, Bristol, BS1 3AD, United Kingdom
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9.0/10
Nuoaishenghuo
10/10
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8.5/10
SMIP
7.5/10
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9.5/10
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9.5/10
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8.5/10
SMIP
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7.5/10
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9.0/10
HiHiBB
10/10
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9.0/10
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7.5/10
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Guest Reviews of Delta Hotels Bristol City Centre
8.9/10
Very Good
165 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.7
Service8.6
Cleanliness8.9
HiHiBB
Renovated Family Room
Stayed in Sep 2025
Family
2 review
9.0/10
Great
Posted on Oct 31, 2025
The room is clean and spacious
The location is good
However the sound insulation is very poor. There is lot of noise outside
Response from Property: Dear GuestThank you for taking the time to share your feedback. We’re glad to hear you found your room clean and spacious and appreciated our convenient location.We’re sorry that the noise affected your stay. Your comments regarding the sound insulation have been noted, and we will review ways to improve the comfort of our rooms for our guests.We hope to have the opportunity to welcome you back for a more restful experience in the future.Andrea Sabatino
Guest User
Renovated Family Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 29, 2025
The rooms were lovely ,nice and clean ,the beds were very hard but it was OK for 2 night.air con in rooms witch is really nice in this weather .
The hotel is a really posh hotel ,the reception and bar is a very smart looking place ,the staff are lovely and polite.
Response from Property: Dear Guest, Thank you for your lovely feedback! We’re delighted to hear you enjoyed the clean rooms, air conditioning, and our welcoming staff. We also appreciate your comments regarding the beds, and we’ll certainly take this into consideration. It’s wonderful to know you found the hotel stylish and comfortable, and we look forward to welcoming you back again soon. Andrea Sabatino
Ma Chiu
Renovated Family Room
Stayed in Jul 2025
Family
7 review
9.5/10
Amazing
Posted on Aug 25, 2025
Spacious and value for money. Very good location just a couple of mins from the shopping centre.
Response from Property: Thank you for your kind words! We’re delighted to hear you enjoyed the spacious rooms, great value, and convenient location near the shopping centre. We look forward to welcoming you back on your next visit! Andrea Sabatino
Wong Cheung Ying
Renovated Family Room
Stayed in Aug 2025
Family
13 review
8.0/10
Very Good
Posted on Sep 24, 2025
Nice hotel and very convenient.
Service good, with a big gym room.
Response from Property: Dear Guest, Thank you for your kind review! We’re glad you enjoyed our convenient location, good service, and spacious gym. We look forward to welcoming you back soon! Andrea Sabatino
Guest User
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Jul 2025
Solo traveller
37 review
10/10
Outstanding
Posted on Aug 6, 2025
Great stay in a convient location. Big spacious rooms and lovely staff. Only downside is the lifts took a very long time every time I wanted to use them
Response from Property: Dear Guest,Thank you for your kind review! We’re glad you enjoyed our convenient location, spacious rooms, and friendly staff. We apologize for the wait times with the lifts and appreciate your patience—we’ll look into ways to improve this experience. We hope to welcome you back for another great stay soon!Andrea Sabatino
Fung Yeuk Tung David
Renovated 2 Doubles, Guest Room, 2 Double, Castle Park View
Stayed in Jun 2025
Family
15 review
6.5/10
Posted on Jul 19, 2025
The location is good but they do not clean the room everyday for the first who stay more than 1 night.
Also, the last day of my stay, there a no hot water for shower and they did not inform the guest
Response from Property: Dear Guest,Thank you for taking the time to share your feedback.While we're glad to hear you found our location convenient, we're very sorry to learn about the issues you encountered during your stay. We understand how important daily room cleaning and access to hot water are to your comfort, and we sincerely apologize for falling short in these areas.Regarding the housekeeping, our team follows a cleaning schedule for multi-night stays, but we completely understand that this may not have met your expectations. We’ll review this process to ensure it’s better communicated and more responsive to guest preferences.We also regret the inconvenience caused by the unexpected hot water outage. It was an unplanned technical issue, and we acknowledge that more timely communication should have been provided to our guests.Your comments are truly valuable to us as we work to improve our service, and we hope to have the opportunity to welcome you back and provide a much better experience in the future.Warm regards,Andrea Sabatino
Guest User
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Apr 2025
Solo traveller
12 review
9.0/10
Great
Posted on Jul 4, 2025
I recently stayed at Delta Hotel during my trip to the UK, and I couldn’t have been more impressed. The location was absolutely perfect, situated within walking distance of major attractions and surrounded by charming cafes and shops. The staff were incredibly friendly and went above and beyond to ensure my stay was comfortable. My room was spotless, spacious, and beautifully decorated, with all the amenities I could possibly need.
The breakfast was a highlight of my stay — fresh, delicious, and with plenty of options to suit all tastes. I also appreciated the attention to detail, from the cozy bedding to the thoughtful touches like complimentary tea and biscuits in the room. Overall, Delta Hotel provided an exceptional experience, and I would highly recommend it to anyone visiting the UK. I can’t wait to return!
Response from Property: Dear Guest,Thank you so much for your wonderful review!We're absolutely delighted to hear that your stay at Delta Hotel was such a positive experience. It’s great to know that you enjoyed our central location, the comfort and cleanliness of your room, and especially the warm hospitality from our team. We’re also thrilled that breakfast was a highlight — we aim to offer something for everyone, and it’s lovely to hear that it made a difference to your stay.Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your feedback. We look forward to welcoming you back on your next visit to the UK!Warmest regards,Andrea Sabatino
Anonymous User
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Mar 2025
Couple
2 review
7.0/10
Posted on Apr 15, 2025
The room was a great size, and the location was really convenient. However, if you have any kind of respiratory issues, DO NOT book this hotel! None of the windows open, and the air smells musty. We had slightly blocked noses due to spring allergies, but breathing in the room felt extremely difficult. The air was also very dry, and we both woke up with NOSEBLEEDS—something neither of us usually experiences. The moment we step out of the hotel, we can breathe normally- thanks to the lovely park nearby. The hotel couldn’t provide any assistance. We survived the London Tube, but this room defeated us.
Response from Property: Dear Guest,Thank you for sharing your feedback. We're glad to hear you appreciated the room size and convenient location, but we're truly sorry to learn about your experience with the air quality. That’s certainly not the comfort we aim to provide, and we understand how frustrating and uncomfortable that must have been—especially with existing allergies. Your comments have been shared with our team so we can look into ways to improve ventilation and overall air freshness in the rooms. We appreciate you bringing this to our attention and hope you were still able to enjoy your time in the city. Andrea Sabatino
SMIP
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Feb 2025
Couple
3 review
8.5/10
Very Good
Posted on Mar 29, 2025
The room is spacious and clean. Location is convenient no matter from the railway station or to the city centre in about 15 mins walk. Overall it’s with good value and will choose to stay here again if coming to Bristol next time.
Response from Property: Dear Guest,Thank you for your great review! We’re so glad to hear you enjoyed the spacious and clean room, as well as the convenient location. It’s wonderful that our proximity to both the railway station and the city center worked well for you. We look forward to welcoming you back on your next visit to Bristol! Andrea Sabatino
Anonymous User
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Jan 2025
Travelling with friends
1 review
3.5/10
Posted on Mar 10, 2025
Very disappointed as slippers and toothpaste are not provided even if we wan to purchase it.
Response from Property: Dear Guest,We’re sorry to hear that you were disappointed by the lack of slippers and toothpaste during your stay. We understand how important these amenities can be for our guests, and we appreciate your feedback. We'll certainly take this into consideration as we look for ways to improve our services.We hope to have the opportunity to welcome you back for a more comfortable experience in the future.Best regards,Andrea Sabatino