2 Lower Castle St, Saint Paul's, Bristol, BS1 3AD, United KingdomView Hotel Details
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Guest Reviews of Delta Hotels Bristol City Centre
9.2/10
Great
112 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities8.8
Service9.1
Cleanliness9.2
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All reviews(112)
Positive reviews(110)
Reviews with photos/video(20)
Awesome stay(32)
Awesome rooms(31)
Friendly staff(21)
Large rooms(9)
Located in the city centre(9)
Convenient for shopping(6)
Comfortable bed(5)
Delicious breakfast(5)
Negative reviews(2)
Anonymous User
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Mar 2025
Couples
2 review
7.0/10
Posted on Apr 15, 2025
The room was a great size, and the location was really convenient. However, if you have any kind of respiratory issues, DO NOT book this hotel! None of the windows open, and the air smells musty. We had slightly blocked noses due to spring allergies, but breathing in the room felt extremely difficult. The air was also very dry, and we both woke up with NOSEBLEEDS—something neither of us usually experiences. The moment we step out of the hotel, we can breathe normally- thanks to the lovely park nearby. The hotel couldn’t provide any assistance. We survived the London Tube, but this room defeated us.
Response from Property: Dear Guest,Thank you for sharing your feedback. We're glad to hear you appreciated the room size and convenient location, but we're truly sorry to learn about your experience with the air quality. That’s certainly not the comfort we aim to provide, and we understand how frustrating and uncomfortable that must have been—especially with existing allergies. Your comments have been shared with our team so we can look into ways to improve ventilation and overall air freshness in the rooms. We appreciate you bringing this to our attention and hope you were still able to enjoy your time in the city. Andrea Sabatino
SMIP
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Feb 2025
Couples
3 review
8.5/10
Very Good
Posted on Mar 29, 2025
The room is spacious and clean. Location is convenient no matter from the railway station or to the city centre in about 15 mins walk. Overall it’s with good value and will choose to stay here again if coming to Bristol next time.
Response from Property: Dear Guest,Thank you for your great review! We’re so glad to hear you enjoyed the spacious and clean room, as well as the convenient location. It’s wonderful that our proximity to both the railway station and the city center worked well for you. We look forward to welcoming you back on your next visit to Bristol! Andrea Sabatino
Anonymous User
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Jan 2025
Travel with friends
1 review
3.5/10
Posted on Mar 10, 2025
Very disappointed as slippers and toothpaste are not provided even if we wan to purchase it.
Response from Property: Dear Guest,We’re sorry to hear that you were disappointed by the lack of slippers and toothpaste during your stay. We understand how important these amenities can be for our guests, and we appreciate your feedback. We'll certainly take this into consideration as we look for ways to improve our services.We hope to have the opportunity to welcome you back for a more comfortable experience in the future.Best regards,Andrea Sabatino
Ken KH Kang
Stayed in Oct 2024
Family
9 review
10.0/10
Outstanding
Posted on Nov 28, 2024
Good to stay , but i am unlucky can’t get connecting room, however, it has stated subject to confirmation during check in
Response from Property: Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that your stay was enjoyable overall, but we’re sorry we couldn’t accommodate your request for a connecting room this time.As you mentioned, connecting rooms are subject to availability at check-in, and we truly regret that we were unable to fulfill this request during your visit. Please rest assured that we will do our best to prioritize it for your next stay.We appreciate your understanding and look forward to welcoming you back soon. If there’s anything we can do to make your next visit more comfortable, please don’t hesitate to reach out in advance.Warm regards,Andrea Sabatino
Guest User
Stayed in Oct 2024
Couples
1 review
10.0/10
Outstanding
Posted on Nov 30, 2024
Excellent location staff friendly room clean tidy plus bed was very comfy
Response from Property: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our excellent location, found the room clean and tidy, and had a comfortable night's sleep. It's also great to know our friendly staff made a positive impression on you.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future!Warm regards,
Guest User
Renovated Family Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 25, 2025
Excellent location. Friendly staff. Clean and comfortable hotel. Will definitely be returning soon.
Response from Property: Dear Guest,Thank you for your fantastic review! We're so pleased you enjoyed our excellent location, friendly team, and clean, comfortable environment. It means a lot to hear you'll be returning—we look forward to welcoming you back very soon! Andrea Sabatino
neogotracel
Stayed in Oct 2024
Travel with friends
4 review
9.0/10
Great
Posted on Nov 17, 2024
Perfect location for travelers, add breakfast for $14, classic English breakfast
Response from Property: Dear Guest,Thank you for your great review! We're glad to hear that our location was perfect for your travels. It's also great to know that you enjoyed the classic English breakfast option. We hope to welcome you back soon for another stay!
LStevens
Renovated Family Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 5, 2025
Lovely place to stay, unfortunately only stayed for one night! The bed was so comfortable and the complementary drinks upon check-in were a bonus!
Response from Property: Dear Guest,Thank you for the lovely review! We're so glad you enjoyed your stay, even if it was a short one. It’s great to hear you found the bed super comfortable and appreciated the welcome drinks—always a nice touch! We hope to see you again soon for a longer visit! Andrea Sabatino
Gayatri Galloway
Stayed in Aug 2024
Business travellers
14 review
9.5/10
Amazing
Posted on Oct 8, 2024
Situated centrally but accessible for cars, the Delta Hotel works fine for a stopover night prior to a flight
Being part of Marriott Bonvoy means the recently refurbished hotel has higher standards than others: spacious shiny lobby, seating areas, well-served restaurants and all the extra amenities.
Unlike many other places working by the clock, the restaurant received our late arrival and food order, enjoyed over watching Match of the Day. The staff were particularly impressive.
Important to me it had a terrace to the restaurant on the first floor. It looks over nothing much but urban concrete and the roundabout but it allows me to have my smoke respectfully!
The room is spacious, has a personalised TV welcoming the guests by name but its smart features unfortunately didn’t work (yet) so no Netflix for us that night! Thank God, there was not just the Holy Bible but also the Book of Mormons on the right hand bedside table!
ROOM
Bidet/Toilet Shower
☑️ Powerful Shower
☑️ Separate Conditioner
Vanity Kit
Slippers
Bathrobe
☑️ Double Pillows
☑️ Kettle
Balcony/Terrace
Smart TV
HOTEL
☑️ Well Appointed Reception Area
☑️ Professional Staff
☑️ Beautiful public areas
☑️ Good adjacent restaurants
☑️ Outdoor protected seating
Ruyang
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Feb 2025
Solo travellers
3 review
10.0/10
Outstanding
Posted on Mar 23, 2025
I had a lovely stay at this hotel. The room was clean and comfortable. The facilities were well-maintained. The staff were friendly and helpful. A quiet and peaceful area, perfect for relaxing. The location is convenient, just a short walk from the station.
Response from Property: Dear Guest,Thank you for your lovely review! We're thrilled to hear that you had such a great stay with us. It's wonderful that you found the room clean and comfortable, and enjoyed the peaceful location. We're also glad our friendly staff and convenient location made your experience even better. We look forward to welcoming you back soon! Andrea Sabatino
Katie1996
Stayed in Jul 2024
Solo travellers
24 review
10.0/10
Outstanding
Posted on Aug 19, 2024
The location is ideal for anyone travelling by coach in Bristol. The staff were so friendly and the room was fantastic. It had everything I needed - hair dryer, shampoo and conditioner, an iron/ironing board. It was a quiet and peaceful hotel too. Would definitely recommend and stay again.
An Kh
Stayed in Jul 2024
Family
3 review
10.0/10
Outstanding
Posted on Aug 31, 2024
Huge, clean room with fresh renovation, good quality shampoo and hair conditioner in the bathroom, delicious breakfast with a huge choice of food. At breakfast I really liked that guests are shown to their table and you do not have to look for a table yourself with a full plate of food in your hands.
At the reception we were met by wonderful Amelia and her colleague Sut, they were very friendly, quickly formed the check-in and gave my son welcome sweets, which he was incredibly happy about. Love Bristol. Thanks to all the hotel staff for their work.
Nilgun Chang
Renovated Deluxe Room, Guest Room, 1 Double
Stayed in Jan 2025
Couples
11 review
10.0/10
Outstanding
Posted on Feb 4, 2025
We stayed in a standard double room. It was spacious and clean. The location is quite central close to the shops. If you are driving, the hotel does not have a car park. But there is a multistorey NCP car park right next to the hotel at extra cost.
Response from Property: Dear Guest,Thank you for your review! We're pleased to hear that you found the standard double room spacious and clean, and that you appreciated our central location close to the shops. We apologize for any inconvenience caused by the lack of an on-site car park, but we're glad you found the nearby multistorey NCP car park convenient. We hope to welcome you back soon! Andrea Sabatino
Vincent Pooon
Renovated Family Room
Stayed in Dec 2024
Family
4 review
10.0/10
Outstanding
Posted on Feb 18, 2025
well equipped and decorated room with clean condition, the air-conditioner function well on heat up the room. Very close to public carpark and shopping mall.
Response from Property: Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your well-equipped and clean room, as well as the efficient heating. It's great to know that our location near the public car park and shopping mall added to your convenience. We appreciate your feedback and look forward to welcoming you again soon! Andrea Sabatino
Krisha Roque
Stayed in Dec 2024
Solo travellers
3 review
8.0/10
Very Good
Posted on Jan 25, 2025
The location of the hotel is superb. It’s 5 minutes from Cabot Circus and 15-20 minute walk to the old city. I would recommend to stay here for that. The service was also good and the receptionists were accommodating.
A downside for me is that I didn’t have WiFi in my room and when I was ringing the concierge, no one answered the phone.
The hotel has a gym with complete equipment. Well maintained and clean; however, it’s COLD inside. During cold weather, maybe they should put some kind of heating just to warm the space up.
Response from Property: Thank you for your detailed review! We're pleased to hear that you enjoyed our superb location and found our service and receptionists accommodating. We apologize for the inconvenience you experienced with the WiFi and the difficulty in reaching the concierge. Your feedback regarding the gym temperature is valuable, and we'll look into adding heating to make it more comfortable during cold weather. We appreciate your recommendation and hope to welcome you back soon! Andrea Sabatino