Phoenixkh
April 14, 2025
Firstly let me preface this: my husband and I came here years and years ago and loved it then. My first review is on here. I’ve since come here for afternoon tea a bunch of times. We came away for a couples night for a big birthday. Yes, it’s a family hotel, but as parents ourselves we were quite happy to be around children, and with beautiful sunny weather there was lots of space for children to run around and explore nature. The decor has had a facelift since we last came. It’s great. Muted, stylish, a few lovely quirks. The grounds are well maintained and clean. The spa is clean and fresh and facilities all worked, the staff are kind and approachable (I especially liked the blonde woman who served us at breakfast- sorry I didn’t catch her name). The food was great. Dinner especially good. The location is grand too- there are gravel paths that take you to local towns, and there are birds and ponies a plenty. Room is clean, decor again, great. Couldn’t get our phones to cast to the tv but that was probably the worst of it. I loved this hotel in my 20s and 30s…. I love it again in my 40s. Staff are all wonderful, and the hotel feels a little posh without feeling pretentious. Great mix. Will we stay here again? Absolutely. Might even bring our kid next time….