Gran Hotel de Passage

After reading a few past reviews of Grand Passage, I was a little nervous about my stay but overall, I had a very good experience. This is as of May 2025. To be clear, this is not a hotel, these are rooms above a restaurant. First, I booked directly through its website and I would not recommend it. I never received any booking confirmation, check in details or check out details either. I had to call Belgium before arriving in order to make sure they even HAD it. Booking with them might be cheaper but honestly, I would book with a third-party instead. Hopefully communication through that is better. Second, I stayed in a double room, of which there are a few layouts. The rooms do look like the photos, which is great, but the quality among them varies. So if you have a preference, request that at booking. As mentioned in past reviews, the rooms are tight. Even for Europe. I was one person in a double room and that was fine but if there were two people, it would be very snug. Bathroom is in the room and obviously little space or privacy. They also don’t provide hand soap (which was odd) and there are not enough hooks for towels to be hung so again, just makes a cluttered experience. Also from past reviews, the AirCon doesn’t work. It blows hot or warm air only, or is a fan. There is no actual cooling. So if you need actual air con or cooling, I would not recommend this place. The staff said it was fixable, etc. and then just admitted this is the best it would be (warm). And rooms do get warm during the day if the sun is out. So just FYI. When I was there, a carnival was taking part nearby so without air con, I had the window open and listened to children screaming on the rides for hours. Not fun. Wifi is great in the rooms and water pressure is too. For being above a restaurant there was no street noise, restaurant noise or smells either, which was great. Location is great too on the bus from the train station. Also, staff is nice but they are really focused more on the restaurant than guests upstairs. But if it’s not too busy in the restaurant, they’re very responsive. I would consider staying here again and would recommend it as long as you’re aware of these caveats.

Very cold room no heating and the shower was cold and flooded the room I stayed in room 10

Nice and clean, wish I had plan to stay longer and eat at their restaurant.

Loved, but flaws There's a lot to love about this place but there were also some big misses too. Pro: beautiful building, great location, fantastic service. I liked going through the building, it was cool! Cons: very large "suspicious" white stain on pillows when I checked in, no hand soap available, and the towels smelled mildew-y

The layout of the hotel is odd because it's shared with a restaurant annd access is through a dark and narrow alley. There is no one on duty 24/7 so don't expect a rescue in an emergency such as accidentally locking yourself out of your room or the hotel after hours. My room was spacious and the bed very comfortable. Good value for money considering the very central location.