NH Carrefour de L Europe Reviews

Response from Property: Dear May Sky, thank you for choosing to stay at our hotel and sharing your experience. We are delighted to know that you were satisfied with our excellent location and convenient transportation, and we also appreciate your positive feedback on our luggage storage and room facilities. We sincerely apologize for any disturbance you may have experienced during your stay. We understand that a quiet environment is essential for relaxation. The hotel is located in the heart of Brussels, close to major attractions, and situated around a lively square. While the location is convenient, it may also result in higher ambient noise levels, which is not ideal for our ideal stay. Thank you for your understanding and patience. We sincerely look forward to your next visit and are committed to creating a more comfortable and enjoyable trip for you. Sincerely, OVIDIU-MIHAI FLOREANH Brussels Carrefour de l’Europe

Response from Property: Dear Customer, Thank you for sharing such thoughtful feedback. We’re pleased to hear that our location makes your visit more convenient, as do the nearby transportation, shopping, and dining. It’s great to know that our team’s passionate professional service is helpful for your travel needs. We are also pleased that your room provided the comfort and cleanliness you would expect. Your intention to return means a lot to us. We look forward to welcoming you to another seamless stay. Sincerely, OVIDIU-MIHAI FLOREANH Carrefour de l’Europe

Response from Property: Dear Guest, thank you very much for your wonderful review about the lovely views. We are sorry for the inconience caused by the heating systems. The problem has been fixed by our technician. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Carrefour de l' Europe

Response from Property: Dear Palo, Thank you so much for sharing your experience and for choosing us. We are delighted to know that our location, the attentiveness of our team, and the breakfast contributed to making your stay so enjoyable. We deeply appreciate your preference for our brand and your loyalty. Comments like yours motivate us to continue offering friendly, high-quality service. We hope to welcome you back on your next visit. Sincerely, OVIDIU-MIHAI FLOREANH Brussels Carrefour de l’Europe

Response from Property: Dear Guest,Thank you very much for your kind words and for highlighting our location near Brussels Central Station, as well as the cleanliness and surroundings of our hotel. We’re delighted you enjoyed your stay overall.We sincerely apologize for the inconvenience regarding the city tax. In some cases, online booking platforms may not transfer the tax payment directly to the hotel, which can unfortunately result in a duplicate charge. We understand how frustrating this must have been and will review the situation with Trip.com to avoid similar issues in the future.Your feedback is very valuable to us, and we appreciate you bringing this to our attention. We hope to welcome you back soon and ensure your next stay is seamless from start to finish.Warm regards,Jordi Ponce - Front Office Assistant Manager - NH Carrefour de l' Europe

Response from Property: Dear Customer, thank you for leaving such a warm review. We sincerely appreciate hearing that you had a wonderful time at our conveniently located hotel. We deeply appreciate your advice on room selection and your valuable feedback regarding the overall atmosphere. We will continue to do our best to ensure you enjoy a comfortable and satisfying stay. We sincerely look forward to seeing you again. Thank you very much. OVIDIU-MIHAI FLOREANH Carrefour de l’Europe

Response from Property: Gentile Ospite,La ringraziamo sinceramente per il suo riscontro. Siamo lieti che abbia apprezzato la cura della nostra struttura e la posizione centrale.Offrire ambienti accoglienti in un contesto comodo per esplorare la città è parte integrante della nostra filosofia di ospitalità. Speriamo di accoglierla nuovamente per un prossimo soggiorno altrettanto piacevole.OVIDIU-MIHAI FLOREANH Carrefour de l’Europe

Response from Property: Dear Guest,Thank you for sharing such positive feedback. We are delighted to know you enjoyed our convenient location, the assistance provided by our team, and the spacious, clean room.Your compliments reflect our commitment to attentive service and comfortable accommodations. We appreciate your kind words and the time taken to post your review.We look forward to the pleasure of welcoming you back on your next visit.Best regards,OVIDIU-MIHAI FLOREANH Carrefour de l’Europe

Response from Property: Dear guest,Thank you for sharing your feedback with us.We are delighted to hear that you enjoyed your stay, especially our convenient location and the amenities provided. It is wonderful to know your experience was very positive.Our team is committed to offering a comfortable and well-situated stay for every guest. We appreciate your kind words and look forward to welcoming you again soon.OVIDIU-MIHAI FLOREANH Carrefour de l’Europe

Response from Property: Dear CNK,Thank you so much for your outstanding feedback and for choosing to stay with us again. We’re delighted to know that your room was just as clean, spacious, and well-equipped as you remembered, and that our location near the train station made it easy for you to explore destinations like Brugge and Ghent.Your loyalty means a great deal to us, and we’re thrilled that both our amenities and service continue to meet your expectations. We look forward to welcoming you back for your third visit and making it just as memorable as the last.Warm regards,Jordi Ponce - Front Office Assistant Manager - NH Carrefour de l' Europe

Response from Property: Dear M. Chokochan,Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed our perfect location and the beautiful view of the Grand Place from your room.It’s also great to know that our cleanliness and service met your expectations. Your kind words mean a lot to our team, and we’re thrilled that your stay was such a positive experience.We look forward to welcoming you back soon for another memorable visit to Brussels.Warm regards, Jordi Ponce - Front Office Assistant Manager - NH Carrefour de l' Europe

Response from Property: Dear Guest,Thank you for sharing your feedback. We are delighted to know our location enhanced your visit.Our team strives to provide a convenient and welcoming experience, and it is wonderful to see that reflected in your stay.We look forward to welcoming you again soon.Best regards,OVIDIU-MIHAI FLOREANH Brussels Carrefour de l’Europe