NH Brussels EU Berlaymont Reviews

Response from Property: Good morning,Thank you for sharing your feedback. We are pleased to hear that our location near the metro and the overall cleanliness contributed to a convenient and comfortable stay.We are sorry to learn that your connectivity experience did not meet expectations. Our team is dedicated to providing a seamless stay, and reliable amenities are an important part of that standard.We appreciate your visit and look forward to welcoming you again soon.Diego de la Flor RubioFront Office ManagerNH Brussels EU Berlaymont

Response from Property: Dear Schecel,Your heartening feedback is truly appreciated. It's delightful to hear that you enjoyed our strategic location and the variety of breakfast options we offered. Your positive remarks on our cleaning service and the courteousness of our receptionist are a testament to our commitment to provide an excellent guest experience.We are glad to hear that the proximity to the city centre and the airport bus stop contributed to your overall satisfaction. We look forward to hosting you again, and we will keep your suggestion regarding the slippers in mind. Best regards.AristotelisNH Brussels EU Berlaymont

Response from Property: Dear Guest,Thank you for sharing your feedback. We are pleased to know you found our hotel to be pleasant overall, and we appreciate you taking the time to comment.We are genuinely sorry for the inconvenience you experienced during your stay. Your comfort and ease of access are very important to us, and we understand how essential reliable facilities are for a seamless visit.We value your perspective and remain dedicated to delivering the high standards of comfort and service that our guests expect. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.Best regards,Andreea-Alexandra GrozaNH Brussels EU Berlaymont

Response from Property: Dear Freddie Hoeglund,Thank you for sharing your feedback. We are delighted to know our location proved convenient for your visit and that the proximity to the metro enhanced your stay.Providing easy access to key destinations is important to us, and we are pleased this aligned with your plans. We appreciate your recommendation and look forward to welcoming you again soon.Aristotelis - Assistant Front Office ManagerNH Brussels EU Berlaymont

Response from Property: Dear Guest,Thank you for sharing your feedback and for highlighting our convenient location near the European Commission. We are pleased to hear that you found our hotel and rooms pleasant.We appreciate your comments regarding the single rooms. Our team strives to offer comfortable, well-appointed spaces tailored to different travel needs, and your perspective is valuable.We look forward to welcoming you back on a future visit.AristotelisAssistant Front Office Manager

Response from Property: Dear,Thank you for your feedback and for choosing to stay with us. We are delighted to hear that you had a very pleasant stay and enjoyed the Nespresso machine in your room.Regarding the slippers, we apologize for any inconvenience. For future stays, please feel free to contact our reception team, and they will be happy to assist you. Additionally, all amenities such as toothbrushes, slippers, bathrobes, and more are provided free of charge through our Mobile Guest Services App.We look forward to welcoming you back soon.Best regards,Aristotelis - Assistant Front Office Manager

Response from Property: Dear Guest,It's wonderful to hear that you found our service to be excellent across all departments. Our team strives to ensure all our guests have a delightful stay.We regret to hear that the noises from the construction work marred your experience to some extent. While we work on improving our premises, we understand the need for peace and tranquility during one's stay. We look forward to the opportunity of hosting you again in the future, in a more serene environment. We do hope that the overall positives of your stay would encourage you to return. With best regards.Aristotelis - Assistant Front Office ManagerNH Brussels EU Berlaymont

Response from Property: Dear Pedro,It is heartening to know that our staff was able to provide you with excellent service, especially our Spanish-speaking colleague. Our team prides itself on being able to assist guests from all over the world, and it's always good to hear when we succeed.Our prime location is indeed ideal for those who have business in the EU, and we're glad that you found this advantageous.Additionally, we're delighted that our room, complete with its coffee machine, met your expectations for an executive stay. Our goal is to provide a comfortable and seamless experience for all our guests.We look forward to your next visit.Best regardsAristotelisNH Brussels EU Berlaymont

Response from Property: Dear,Thank you for your review! We're delighted to hear that you enjoyed our great location and found our hotel staff nice. It's wonderful to know that you felt safe and appreciated the easy access to the metro, making it convenient to reach the city center. We look forward to welcoming you back soon!Best regards,Aristotelis - Assistant Front Office Manager

Response from Property: Dear,Thank you for sharing your feedback. I apologize that your stay did not meet your expectations.We are committed to improving our services and will address the concerns you raised. We are reviewing our amenities and will work on enhancing them to provide a better experience. Additionally, we are planning renovations to update our rooms and ensure they are comfortable for our guests.Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better experience in the future.Best regards,Aristotelis - Assistant Front Office Manager

Response from Property: Dear Guest, We are pleased to hear that you found our service excellent and the location convenient. It is our constant endeavour to provide our guests with the highest level of comfort and satisfaction. Thank you for acknowledging our efforts, it really motivates us. We look forward to welcoming you back and offering you another delightful experience.AristotelisAssistant Front Office ManagerNH Brussels EU Berlaymont

Response from Property: Dear Guest,It's heartening to hear that you found our location ideal for your work needs and enjoyed our breakfast offerings. Your satisfaction remains our top priority. Looking forward to your return to our hotel, where we hope to further exceed your expectations. Best regards.Aristotelis - Assistant Front Office Manager

Response from Property: Dear Chloe,We are delighted to hear that you enjoyed your stay with us and found our services helpful. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to our hotel in Brussels in the future. If there is anything specific you would like to see improved or any special requests for your next stay, please do not hesitate to let us know. Thank you for choosing our hotel!Best regards,Aristotelis - Assistant Front Office Manager