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5 star

Steigenberger Icon Wiltcher's
4.3/5112 Reviews

Steigenberger Icon Wiltcher's

Brussels|1.88km from Schuman Station
The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.

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Top rated hotels in Brussels

Searching for hotels near Schuman Station? Compare room rates and reviews to find your ideal stay.
Sofitel Brussels Europe
4.5/542 Reviews
The hotel is situated at a convenient location where you can reach from the central train station easily. The check in and out speed is efficient where the staff are friendly to support you with all topics. The lobby is cosy and designed with several trendy costumes. The free wifi increases the satisfaction. The room is big, new and clean. The amenities are enough for a short stay. The sleep comfort was good. The restaurant meets all needs. I suggest for all occasions.
9Hotel Central
4.2/5101 Reviews
Brussel
Incredibly well placed hotel. Right in the center of Brussels, everything is accessible on foot. Spacious room, nice and clean bathroom despite the toilet wedged between a wall and a sink. (Do not abuse fries and waffles otherwise you will spend more) The hotel has a huge advantage. However the big problem with this hotel is the service. The service is deplorable, frosty welcome, no smile, hello tear off, no please, no thanks ... the polite expressions are all forgotten. Upon arrival, I was asked for a bank card and identity card, ok I give. White is palpable in the room. Then I ask him why he enters my card numbers because I had everything on the internet, he spontaneously replied ”Beh for the deposit”. No worries, this is understandable, however, he could just tell us, and also give us the amount that was going to be blocked, which I only saw because I looked on the TPE ... very little shopping again . We encountered two fairly basic problems. We ran out of toilet paper, so I ask the receptionist if he can give it to us, the answer was ”Abon? Oh well I am amazed. Wait, I'll see if I can find that for you. ” Very surprised by this reflection, we had the impression of having stolen toilet paper, we left empty-handed, toilet paper in hand. In addition we asked 3 times to 3 different employees to change a bulb that no longer worked in our room, something that was never done despite staying 3 nights. Very disappointed by this considerable lack of service / politeness for a four star ... Too bad because this hotel has great potential. Ps: I'm still waiting for my billing email.
New Hotel Charlemagne
3.9/537 Reviews
I was in Brussels for five days. I spent four days in the hotel. It was a nightmare for me. The hotel does not have any services such as a laundromat or a coffee shop. The rooms are very old, the elevator is very dangerous, and the room cleaning services are very poor. The carpet smells very bad, and if you open the window, insects enter the room. On my second day at the hotel, I came back from a meeting and I was so exhausted and wanted to rest, I put do not disturb sign. A Moroccan lady came from housekeeping and knocked on the door.I didn’t open and I asked her what do you want. She asked me if I am Arab. I answered yes. I apologized to her because I was tired and wanted to sleep, the next day she made up a story that I smoke in the room because she saw my packet of cigarettes on the table, and called the manager, I told him that I do not smoke in the room and I do not need to lie about that. It was a cheap style from this lady, so after I finished the meetings I moved to another hotel, the only the reception staff is very nice. unfortunately، was so bad experience.
B-Aparthotel Regent
3.7/529 Reviews
Brussel
First of all, the hotel is the same as the picture. Also in the city center. You will receive the message to the bottom. There will be a password for the first door. After entering, there is a password for the second mailbox. Then get the room card. The lady at the front desk was very polite and helpful to us. On the first day, I felt that the floor was too low and dangerous. Ctrip customer service responded, and I changed to a new room the next day. As a result, a foreign woman opened the door on the third day. Hotel Oolong gave the wrong key. Scared me. If I was not in the room at the time. What to do if the money is lost.
First Euroflat Hotel
3.9/556 Reviews
It's very satisfactory and wonderful. I want to come back if there is a chance in the future. The hotel is right beside the subway station. The environment and facilities are all above the average at the same price. The breakfast is rich in nutrition.
Martin's Brussels EU
4.1/565 Reviews
Very practical for work in the EU district as it's within walking distance of almost everything (not so much for sightseeing), quiet and pleasant area. Frequented by travelers in EU Parliament business. Nice bed, very well appointed and spacious room, and efficient service. All you expect from a 4-star hotel and some nice extra touches (large jacuzzi bath in my room, at least), plus originality -not gaudiness- in the decoration. Due to shortness of stay and time of the year I missed some more extra touches. Also, surprisingly good value in an expensive city. Recommended.

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Local Travel Info

Highest Price£1,180
Lowest Price£46
Number of Reviews9,082
Number of Hotels1,314
Average Price (Weekdays)£179
Average Price (Weekends)£182

Schuman Station Hotel Guide

If you want to stay at the best hotel in Brussels, Trip.com is here to help! Looking for hotels in Brussels? Trip.com is a great place to start. Located in Belgium, Brussels is a well-known and vibrant city. You can stay 3-5 days at hotels in Brussels without running out of things to do.

For those traveling for business and tourism, Brussels Airport (Zaventem Airport) is the preferred choice when visiting Brussels. It's easy to reach Brussels. The city can be reached by plane, train, and car.

There are 349 hotels in Brussels on Trip.com, including luxury, boutique, and budget hotels. Brussels has many well-known chain hotels which are suitable for both business trips and vacations. If the comfort level of your trip is important, there are many choices in Brussels, such as hotels under the Ramada brand. Ramada is the most popular brand among tourists. Pullman Brussels Centre Midi in Brussels is a favorite among Trip.com users. If you're still unsure, Trip.com recommends Hotel Metropole Brussels.

In the city center of Brussels, you'll have easy access to Koninklijke Muntschouwburg, The King's House. For short trips in Brussels, Brussels Expo, Canal du Centre are all good options. The most famous attractions locally are Royal Palace of Brussels, Manneken Pis, Grand Place. Commercial areas like Galerie de la Reine, Delvaux are ideal places to buy souvenirs.

Average Temperature

• January to March: 5.83°C during the day, 2.87°C at night

• April to June: 14.8°C during the day, 10.54°C at night

• July to September: 19.05°C during the day, 14.75°C at night

• October to December: 8.6°C during the day, 5.8°C at night

Average seasonal Rainfall

• Spring: 65.7 cm

• Summer: 66.97 cm

• Autumn: 65.27 cm

• Winter: 75.5 cm

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