Hotels near Zaventem Train Station, Brussels

The hotel was rooms were clean and the beds were comfortable. The staff was courteous and professional. Check-in and check-out was efficient and quick. The airport shuttle ran frequently and was reliable.

The budget hotel is the most for a night. From the downsides, it is heard when trams are riding, but after 11 p.m. they stop. And a heavily shattered furniture, but the bed was so soft that the rest didn't matter. Breakfast for money, coffee apparatus for money too is worth.

Just come home from a short two night stay at the hotel and everything was positive. Reception was down a few steps but there's a lift down for anyone who struggles with step. Check in was smooth and took less than 2 minutes . The room was very nice two single beds spaced quite close but if you are staying with friends or family this isn't an issue. Bathroom was clean and large with a bath and shower shower gel and shampoo was supplied attached to the wall in the shower. Free water daily stocked into the room fridge and also free coffee for the coffee machine. The later check out of 12 was a bonus and the hotel are happy to store luggage should you be on an evening flight. The hotel has a nice bar and all staff are friendly . The only issue would be because its such a large hotel the lifts are always busy we had to walk down the stairs from the 10th floor a few times which is a lot of steps so anyone on a higher floor just be warned if you aren't too good at walking. The area around the hotel is pretty nice a bit like a business district but venture a few streets behind and it gets a bit grim and becomes a bit more shady just a warning to have your wits about you if going that way .

The hotel service is very good, and everyone is given cookies when they check in. The location is also very good, close to the subway station and shopping street. But the shower in the toilet is very easy to let the water overflow, it is a bit time-consuming to take care of. But the overall stay experience is very satisfactory~

A nice hotel, friendly personal and clean. Sadly the breakfast times were absolutely confusing. The breakfast time we were told, was written next to the lift and in the room - all are different. The worst breakfast was always never prepared on time so it was difficult to plan you sightseeing/business day proper or you’ve to leave without breakfast.

In view of the brand booked this hotel, when I checked in, I was asked to swipe the card to pay the city tax (the room payment had been paid by Ctrip) and then said that I had paid. When I entered the room, I found that the safe could not be opened. I called the front desk and was hung up. I went downstairs and found that the guy at the front desk didn’t speak English at all. I called another person to follow me upstairs and checked it. He said that he didn’t have the secret code to unlock the lock and he had to wait for the next day to get it (the checkout on the third day is also Did not deal with it). The carpet is dirty and the bathroom is small. The location is okay. The windows of the room are near the main road, and the calls of trams, ambulances, and police cars are loud.

Extremely disappointed on our 3rd anniversary We decided to spend our Easter Weekend in Belgium an so, to spend our first night to a 4star hotel. We found new hotel charlemagne, unfortunately rated too high for what they offered, or at least to us. When we arrived we were told there was no parking (although we specifically looked for that before booking and hence that’s why we chose that hotel). We have been given the keys for our room afterwards. From the corridor you could see the door was opened before we went in. Crums on the floor, and the cleaner turned up shouting that it “was clean” in french. Went to reception to request to be moved. We went to our second room. The first thing you could notice when entering the room was the smell of cigarette. Whoever stayed there before us, smoked. The aircon did not work so my partner s been freezing the whole time. We went again to the reception and we have been given the third room. Finally the third room was cleaner, but the aircon still didn’t work. They had a small heater from Rowenta to heat the room. In a 4 stars hotel!!!! Also, were we were, the balcony door would no lock so in terms of safety, that was not great. I want to thank to Simona for finding my coat as I have left it in one of rooms while switching rooms. She has been great in managing our situation and other guests at the same time. Just to add: how a 4 star hotel has only 1 receptionist checking in, running up and down, dealing with complaints etc. all at the same time? Or one cleaner whom is expected to clean all the rooms and not miss anything? The only thing that keeps this hotel open are the receptionist and cleaner. There was no management whatsoever. How is it safe to only have one person at the reception? For a 4 star hotel, the experience was awful, we will definitely not return and we won’t recomend this hotel to anyone especially if you have children. Unless you want them to freeze in the rooms. Luckily we chose, for our trip to spend each night in a different city, therefore we havent booked this one for more than one night.

Hotel location is very good, not far from the central square, strolling is coming, we stayed in four beds, just four people, one per person, no extra charge, including the head tax, the first floor restaurant has The hot water bottle can be used to boil water on its own. Although the facilities in the store are simple, it is really a good choice for those who want to sleep outside at night. It is a good choice for a person who is very suitable for travel. Feeling. And it’s check out at 12 o'clock, there is no extra money, the front desk is also very good.

The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.

First of all, the hotel is the same as the picture. Also in the city center. You will receive the message to the bottom. There will be a password for the first door. After entering, there is a password for the second mailbox. Then get the room card. The lady at the front desk was very polite and helpful to us. On the first day, I felt that the floor was too low and dangerous. Ctrip customer service responded, and I changed to a new room the next day. As a result, a foreign woman opened the door on the third day. Hotel Oolong gave the wrong key. Scared me. If I was not in the room at the time. What to do if the money is lost.