Europa Royale Bucharest Reviews

Cleanliness was conspicuously disappointing - upon entering the room there was trash (paper wrappers) on the floor, mouldy sink, fecal stains inside the toilet, dust and specks on and inside the bedsheets, greasy light switches, and a coffee machine that would not produce clean water (water remained yellowish with brown precipitate even after the 5th - 6th run with water). Reception was very nice (and helped us book a guided tour at the parliament), but generally was not very receptive to instructions, where requests for simple items (i.e. a toothbrush) fell on deaf ears. The room itself, whilst spacious, did not have a thermostat/other temperature control devices, so it was actually rather hot and stuffy at night, despite our visit in January. Location is superb (2 minute walk to metro station), and the hotel is centrally located near the old town and parliament.

The hotel is in the heart of NOISE. Our room was overlooking the nice park and I paid for the nice view of the park and for central location. But I only arrived to find that there is huge construction in the park, starting from 07:00 am. The noise of the street is unbearable, ambulances all night and even standard traffic noise. The windows are old and not soundproof enough obviously. Also the bar across the entrance has loud music until AFTER midnight and the hotel. We found earplugs on our bed as amenity but they do not block the noise. When I asked for room change from street side to the inner side or other corner, for 4 days they kept telling me it is not possible. When I complained about the noise at the reception, the staff went inside to talk to their manager but the manager did not even bother to come out and explain or apologize in person. Or try to do sth to make the guest more satisfied with the stay. If you have a construction just across the road and that disturbs the guests (very much) you cannot keep selling those rooms for the same price or you should provide amenities to make up for the dissatisfaction. This is not how you manage a hotel. Very unfortunate for you. As for cleanliness of the room, it was good. The breakfast was very good and the Turkish young lady Esma at the breakfast lounge was the ONLY member of the whole hotel staff that knew she was in hotel business. She always had a smiling face and was there for everyone making sure they enjoy their time at the hotel.

front desk reception were great (i think their names were iuliana and cosmin) and the location is convenient

Great location, poor possibility for car parking, no individual AC in winter time.

Cons: No daily complimentary water provided. Beds are way too soft. Can be very noisy with heavy music beats from the pub just across the hotel. In house restaurant service can do with more smile and friendliness. Pros: Great location, right at the edge of the Old Town. Loads of food choices, every during the Easter holidays. Near to some iconic restaurants like Hanu Manuc and Caru car Bere.

inside Bucharest's old town, lots of restaurants and cafes nearby. breakfast is good, although could be busy and hard to find a seat

Located in the old town. Nice spacious room with everything. Easy to commute everywhere. Lots of places around to eat.

The location was great. Right now, there's a massive construction site towards the fountain though, so very noisy, plus the normal traffic on that side of the building. Bathroom was not exactly clean, especially the shower. Staff was friendly.

Perfect location in the old town of Bucharest. Excellent breakfast. A little worn down and needs to be refreshed.

I had a fantastic stay at this hotel! The location is absolutely perfect—just a few hundred meters from the express bus route 100 from the airport, and right in front of a major metro interchange station. There’s also a bus stop conveniently located right in front of the hotel. Unirea Shopping Mall is within walking distance, and it’s situated in the heart of Old Town Bucharest, making it easy to explore the city on foot. The area is vibrant, with plenty of bars and halal restaurants just behind the hotel, offering a great variety of dining options. The room was exceptionally spacious, comfortable, and well-equipped, featuring a great view and even a coffee machine for added convenience. Overall, this hotel exceeded my expectations with its prime location, modern amenities, and accessibility. Highly recommended for both business and leisure travelers!

Brilliant location, excellent choice of breakfast. Would definitely recommend

good central location which is easy to get to from the airport. Room didn’t have any external windows but was very clean.

Really great hotel in the lovely old town of Bucharest. Loads of great bars, restaurants, and cafes very close by. The hotel is very clean with spacious rooms and a nice bar area.

Very neat and clean hotel. Good service and friendly staff. Breakfast also well selected. Very good location. I enjoyed my stay.