Holiday Inn Express & Suites Austin South-Buda by IHG

Love that there is a fresh cup of coffee whenever you want one in the lobby! Everyone was friendly and attentive. They were able to help us out with a special request as their schedule allowed. Great stay, would absolutely stay again!

It is definitely an old property, needs maintenance and upkeep. After being moved to three different rooms, the stay was ok. First room no a/c or phone and missing tv, second room the a/c would not shut off at all (it was freezing in the room and it takes a lot for me to get cold), third room was good. The staff was very friendly and helpful-apologetic, although I would have preferred a discounted rate given the situation. It'll work in a pinch.

The hotel staff was friendly/professional and the property looked and smelled clean! My stay was wonderful and would definitely book here again.

Door had a large gap and could see the hallway even when door was closed, no tv in the sitting area of the room ( they had wall marked for tv goes) lights next to bed had burned out bulbs, paint on tile floor in bathroom.

We originally booked a king suite just for the attendant to "upgrade" our room and put us in a double queen. We were traveling with our infant hence the reason for the king size bed. There were holes in the bathroom wall and the bathroom was dirty. The sink was very slow to drain as well. The desk chair had scribbling all on the back. I dont know what it is with Holiday Inn Express but their elevator is always down. The side exit security door was also broken. The breakfast selection was horrible. Everything was old, hard and cold. The pancake maker was broken and the juice dispenser had very watered down juice. I think we're done with Holiday Inn..

The facilities were fine. When we checked in there was only one person working and she struggled with the computer system for 20 minutes before we got our keys. She was also the same person cooking breakfast the next morning, while also manning the front desk.

Elevator didn’t work for 1 day Was presented the wrong room Key cards kept deactivating

Unclean room, broken elevator, bad breakfast with unclear table.

The toilet paper holder was across the bathroom above the sink and almost above my head!! I informed the staff when I checked out. The response; wish you would’ve told us sooner.” I was going to a wedding. What about the housekeeping staff that cleaned the room, multiple times and placed the TO there!! Room was clean, blackout curtains worked well. A bit difficult to find due to construction.. overall a good stay