Verdi Budapest Aquincum

Luxury facilities. Nice pools with different water temperatures (no thermal waters). Spacious, sunny room without noise and with a park view. Cleanliness. The room had a kettle and sachets of coffee, tea, sugar, and sugar substitute 😊 as well as a large bottle of water. I was impressed that there were small milk cartons in the fridge for coffee! I appreciate the attention to detail. ☺️ In the bathroom, there were generous amounts of shower gel, shampoo, hair conditioner, and... body lotion with pumps!!! 😍 As well as a small mirror for selfies! Nice soft mattresses and pillows on the beds....!!! 🤗🤩☺️ Great breakfast. Prompt and polite service from the majority of the staff. The photo with the fir tree was taken from inside the room. [The only thing that bothered me was the smoking ban (it's not even allowed by the window, and there's a warning for a €100 fine, as well as the lack of an indoor designated smoking area, which I found a bit demeaning and discriminatory... Outside at the hotel entrance, there are only old chairs for smoking and no tables.] Everything else was perfect...!!! Thank you very much!!! 🥰🥰🥰

The front desk lady had a terrible attitude. I arrived at 11:30 and couldn't check in, which I understood. I went out for a walk and tried again at 2:30 PM, but still couldn't check in. At the same time, other foreigners were checking in. The front desk said all the foreigners had paid – this reason is laughable. The room was old, small, the internet was bad, and there was a strange smell in the lobby. There's nothing around and it's inconvenient. This is the worst hotel I've ever stayed in, no exceptions.

1. The check-in experience was poor; the room wasn't ready even by 3 PM. 2. The room's soundproofing was bad; I could hear conversations and activities from next door. 3. Breakfast was decent, and the price wasn't too high.

The hotel is showing its age, and unfortunately, it's quite noticeable. The carpets in the rooms are a bit worn, and the furniture is scratched, with some cabinets even difficult to open. The front desk staff was very helpful, but due to high occupancy, there was a rush for tables in the dining hall. My wife was unfortunately a victim of this, as another guest aggressively claimed a table, stating they had left their phone there earlier. Disappointingly, the staff didn't intervene or mediate as I would have expected. Furthermore, the hotel had torn towels, which I find unacceptable for a 4-star establishment.

The room was nice, and the pool was great too, even equipped with a spinner for swimsuits. The pool was 1.8 meters deep and the water temperature was perfect. Breakfast was relatively plentiful, and there were plenty of coffee machines.