Location-wise, the hotel is great: the Danube view offers sights of the Parliament building and sunrise, while the castle view looks out towards Fisherman's Bastion. Having a tram stop and a bus station right at the doorstep makes getting around very convenient.
However, the facilities are quite mediocre. The stainless steel sink felt totally out of place—it instantly gave me train sleeper car vibes. The shower is inside the bathtub, and for some reason, the rubber seal at the bottom of the half-glass shower door was missing. Water ended up everywhere on the bathroom floor every time I showered (and to make matters worse, there’s no floor drain outside the tub). The shower hose was also broken and leaking at the base, resulting in terrible water pressure, which was really frustrating.
As for the daily housekeeping, I'm not sure if it's an SOP issue, but on one day they didn't even change the bath towels or bath mat, nor did they restock the paper products. They even just tossed the clothes I had left on the bed right onto the pillows after making it...
Strictly speaking, while the location is prime, the service is just so-so. I rarely rate a stay below 4 stars, but I honestly couldn't justify giving a higher score this time.
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