Mamaison Hotel Andrassy Budapest

Mamaison Hotel Andrassy Budapest Reviews

Mamaison Hotel Andrassy Budapest

Andrássy út 111, District VI-Terezvaros, Budapest, Pest, 1063, HungaryView Hotel Details
Mamaison Hotel Andrassy Budapest
Mamaison Hotel Andrassy BudapestMamaison Hotel Andrassy BudapestMamaison Hotel Andrassy Budapest
Check available rooms for your travel dates
We Price Match
1 night

Mamaison Hotel Andrassy Budapest Guest Reviews

4.5/5
Great
44 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
Filter by:
Sort by:
All reviews(44)
Positive reviews(40)
Reviews with photos/video(6)
Awesome stay(8)
Negative reviews(4)
GEUNTAE
Classic Room
Stayed in авг. 2024 г.
Business travellers
15 review
4.7/5
Amazing
Posted on 16 сент. 2024 г.
i truly enjoyed stay here. although everything was wonderful, i was particularly satisfied by service. everyone was professional and kind. highly recommend it other travelers.
Guest User
Classic Room
Stayed in янв. 2024 г.
Business travellers
3 review
1.5/5
Posted on 15 янв. 2024 г.
They party at midnight and it lasted for at least 3 hours in the lobby lounge!
yangart7
Classic Room
Stayed in авг. 2024 г.
Solo travellers
14 review
5.0/5
Outstanding
Posted on 31 авг. 2024 г.
The facilities are very complete and clean. The bathroom and bathtub are modern in design. The bed is especially comfortable. There is a large balcony where you can watch the sunset. There is also a small mini bar. I will stay here again next time.
Original TextTranslated by Google
6/9
Guest User
Deluxe Twin Room
Stayed in авг. 2024 г.
Couples
6 review
5.0/5
Outstanding
Posted on 18 авг. 2024 г.
Great hotel, especially the breakfast
Original TextTranslated by Google
Guest User
Classic Room
Stayed in апр. 2024 г.
Family
3 review
4.0/5
Very Good
Posted on 23 апр. 2024 г.
We were given a room with a terrible noise coming from the top of the roof. It was a smoke machine or something similar. . We exposed it and they changed it for another one without noise. There were two armchairs in the middle of the room. Either there was too much chair or there was no room. The bathroom is good. The old towels. Good buffet breakfast. Very good location.
Original TextTranslated by Google
Guest User
Deluxe Twin Room
Stayed in июня 2024 г.
Family
2 review
5.0/5
Outstanding
Posted on 30 июня 2024 г.
Good service, free adjustment if you book the wrong time. Near Heroes Square.
Original TextTranslated by Google
Guest User
Classic Room
Stayed in нояб. 2023 г.
Business travellers
12 review
5.0/5
Outstanding
Posted on 24 нояб. 2023 г.
Very nice hotel, everything is perfect! The front desk staff are very nice, the breakfast is rich, the room is very cozy, and the bed and pillows are very comfortable! The location is excellent, 2,300 meters away from Heroes' Square and next to the embassies of various countries.
Original TextTranslated by Google
Guest User
Classic Room
Stayed in мая 2023 г.
Family
30 review
5.0/5
Outstanding
Posted on 22 июня 2023 г.
The hotel is located on An Desheng Road. This road is quite famous, and there are many consulates. Opposite the hotel is the Korean Consulate. The Chinese embassy is also nearby. The room has an entrance hall, two closets, and a balcony (I like it very much). And capsule coffee! The breakfast is rich. Metro Line 1 is nearby, and the transportation is convenient.
Original TextTranslated by Google
Anonymous User
Classic Room
Stayed in авг. 2023 г.
Solo travellers
22 review
3.5/5
Posted on 1 сент. 2023 г.
So-so, the room has a lot of flying insects🦟, the facilities are relatively old, the breakfast is okay, the location is very good, the subway is not far away
Original TextTranslated by Google
Guest User
Classic Room
Stayed in февр. 2024 г.
Family
7 review
5.0/5
Outstanding
Posted on 26 апр. 2024 г.
Clean and comfortable
Original TextTranslated by Google
Guest User
Ambassador Suite
Stayed in июля 2023 г.
Business travellers
19 review
5.0/5
Outstanding
Posted on 9 окт. 2023 г.
It's good to be in the embassy area
Original TextTranslated by Google
Guest User
Classic Room
Stayed in июня 2022 г.
Travel with friends
1 review
5.0/5
Outstanding
Posted on 28 июня 2022 г.
We had a great time, great location, great service, impeccable cleanliness and they made us check-in several hours earlier at our request. PERFECT
Original TextTranslated by Google
ellysegutierrezxx
Stayed in сент. 2024 г.
Travel with friends
4.0/5
Very Good
Posted on 19 сент. 2024 г.
Situated on Andrássy Avenue this is a short walk from a Main Street filled with bars and restaurants as well as being 15 minutes away from the famous Széchenyi baths (in the other direction). Each day we had to put a sign on the door ticking boxes that indicated what we wanted cleaned or replenished e.g., shampoo and conditioner. Once we even left the room after 12pm and our wishes were still fulfilled. The reception staff were very helpful as well. We requested extra towels to take with us to the baths and the receptionist ran upstairs to retrieve three for us which was kind. The room was large and spacious boasting 2 armchairs and a desk chair. The bathroom had plenty of counter space and the room had enough mirrors for three girls to get ready at the same time. The safe was free to use. Laundry services were offered at an extra cost but we didn’t use this. We couldn’t figure out how tot turn on the light on the balcony but I’m sure if we cared enough to ask reception they would have helped us with this issue. The downside was that the third bed was much less comfortable than the other two and sometimes the additional furniture would make the room feel cramped. All round great value for money hotel!
Guest User
Stayed in сент. 2024 г.
Other
4.0/5
Very Good
Posted on 30 сент. 2024 г.
We had an excellent 7-day stay as a result of our participation in a Road Scholar tour. Anetta Franiscy-Horvath (reservations) Petra and Mark (front desk) were attentive and helpful above and beyond in addressing our special concerns and provided us a wonderful stay we shall never forget. Mamaison Hotel Andrassy is an excellent choice in a convenient location near Hero's Square and the city metro. The morning breakfast buffet offered a good variety to address just about every guest's tastes with plenty of comfortable seating. Rooms are clean, quiet and well-maintained. The only concern worthy of mentioning is that it is a large building and when we were there the WI-FI strength seemed to be a bit spotty for upper-floor rooms at the end of the building. So, you might want to check the strength of signal before accepting an end room. I believe this was a known issue when we were there, and it may already have been addressed. If looking for a well-appointed and convenient 4-star hotel in Budapest, Mamaison Hotel Andrassy and its excellent staff would be a good choice.
Pam P
Stayed in сент. 2024 г.
Travel with friends
2.0/5
Posted on 16 сент. 2024 г.
Despite having requested a twin room on 3 occasions, once when I booked the hotel and on 2 other occasions closer to the time of departure after I was advised to do so, we were still put into a double room as they said they were full. Bearing in mind we booked this in January and we went in September then clearly they messed up. The hotel is meant to be 4 star but I struggle to see how it can be and would only give it 3 stars at best. The towels were thin, looked very grey and smelt foul. I think they had been put away damp. We found the staff to be quite curt and not very helpful with the exception of one night time member of staff behind the front desk. The bed was comfortable but being a double was not ideal when sharing with a friend. It was clean although the bathroom smelt of drains and the shower was over the bath and did not drain very well so by the end of it you were ankle high in soapy water.
Response from Property: Dear Pep30, Thank you for sharing your feedback about your recent stay. We sincerely apologize for the issues you experienced during your visit. It’s concerning to hear that your request for a twin room was not fulfilled due to unexpected technical issues and availability, despite it was confirmed prior your arrival, and we regret any inconvenience this caused. We’re also sorry to hear about the issues with the towels and the bathroom. This is not reflective of the high standards we aim to uphold, and we will address these concerns with our housekeeping team immediately. We appreciate your feedback on the staff and are pleased to know that one of our night-time team members was helpful. However, we will review our service standards to ensure all guests receive the level of courtesy and assistance expected from us. Thank you for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future. Best regards, Gabor Gubanek Acting Rooms Division Manager Mamaison Hotel Andrassy Budapest