Hilton Buena Park Anaheim

We are very grateful to Justin, the food and beverage director, for paying attention to our opinions and actively helping to solve the problems we encountered. This is a hotel with first-class service and is worth recommending!

I used all the facilities well. However, I was very upset by the American hotel staff's response. I used this hotel while visiting my sister's family in LA. I had breakfast with my sister's family in the morning. My sister's husband (brother-in-law) suddenly got a stomachache and tried to use the bathroom on the first floor, but there was a cleaning sign, so I asked the cleaning lady to use another place, but there was none, so I couldn't stand it anymore and avoided the place with the withdrawal sign and left. A woman who seemed to be the manager yelled at me and made a fuss. She asked if I was a guest here and why I was using it~ So my sister-in-law said she was staying there, so we confirmed it and I stopped her so that a bigger fight wouldn't happen, and I left. I realized that there is a problem with the basic staff training here when I saw the hotel manager talking rudely to a guest who had to take care of urgent business, as if scolding him~ I didn't like seeing her protesting all the way to the end as if she did a good job. I need to use the bathroom urgently~~ What do you want me to do? Are you telling me to pee in my pants? Shouldn't there be a proper amount of nipples~~ They're not just anyone else's, they're the guests' family!!!

The room is very clean, the environment is very good, the lobby is decorated in a modern style, the swimming pool and gym are good facilities

It was very clean and I was able to stay comfortably. I was also impressed that the bathroom and other water facilities were clean. I would like to use it again.