Top Hotels in Buffalo with Spas

The highlight of this hotel is the incredible staff including the front desk, valets, restaurant staff, and room attendants. Exceptional customer service on all fronts and very welcoming. Love the new decor and the historical pictures of Buffalo throughout the hotel. The lobby decor is beautiful and provides a wonderful relaxing atmosphere. My only complaint is that I thought breakfast was pricy at $25. The dinner menu at the restaurant is reasonably priced and totally enjoyed dinner and dessert. I also loved the warm decor of the room.

Rich breakfast, American simple meal, suitable for sleeping in from 7 to 10 o'clock Great location, five minutes' taxi ride to anywhere Walk to Baffulo Convention Center for 15-20 minutes and buy a cup of coffee on the way back to calm your stomach. The front desk is very welcoming. Thank you very much for their kindness and help. Just walk to the center. No need to waste time by taking a subway. Take a taxi and arrive 5 minutes in advance. You may need to find a parking space when driving. Few people drive🚗 Many people go to see the Great Falls, which is really close to Canada.

We are Hilton Honors members and always stay at a Hilton group hotel.This was one of the friendliest, most professional, helpful staff we have encountered at a Hilton hotel. We were there for the Taste of Buffalo weekend. The hotel was very busy bc there was also a wedding that weekend. Despite being very busy, the staff maintained a friendly, helpful demeanor and made all guests feel equally welcome:)

Two couples stayed one night for a show in town. Easy parking in the connected garage - 6th floor - said my room key would be used for the in and out garage but I couldn’t figure that out. Not a problem. Check in was easy - friendly agent. Rooms on the top floor and we had a view of the water. This hotel is kinda funky - not your typical. Funky decor and furnishings. King room is spacious. Three comments - not enough seating in the room-corner banquette, no chair; not enough lighting; wall between the bed and bathroom isn’t a real wall - like a headboard - so light streams through when the bathroom area is being used. I like the sink separate from the toilet and shower room. Mounted amenities. Large entry area. Fridge, single coffee maker. Free water for Bonvoy members. Floor to ceiling windows. Restaurant hours need to be updated on the app and website - we returned at 11:30pm hoping for bar food but WXYZ closed at 11pm and the wine bar wasn’t serving food any longer.

The friends we went with were particularly convenient from the airport. It was good to take a taxi directly. Then the front desk service was very warm. We stayed at so many hotels and felt that the price/performance ratio in this hotel was still very high.

I can not say enough about the staff at this hotel. We had to be in Buffalo for tests and meetings at Roswell Cancer Center. The staff was so very friendly and accommodating. A five star rating really isn't enough to say how grateful and pleased we were with the way they took care of us. From check in, to the shuttle service, recommendations on dining... etc. The staff made this trip (which was already very stressful) much easier to handle. The shuttle service was such a great help! The room was very clean, the beds were comfortable. The coffee was available at all times. Even though the restaurant in the hotel was closed, they had a nice selection of food available for breakfast that was complementary. I really felt like they truly cared about me and my family , and assisted us with all of our needs. I would highly recommend this hotel to anyone staying in the area for any reason!!!

The location of the hotel is very good, in the center of Buffalo, there is a Chinese fast food restaurant nearby, the hotel's breakfast is very rich, the attitude of the staff is also very good, the only flaw is that the hotel parking lot cannot be parked overnight, paying No, you must park outside the public parking lot, but fortunately it is not far away.

A friend insisted I stay at the Westin on my trip to see family in NY. My first trip last week in many years. My friend was right it was very nice. The hotel was quiet but that was okay. It added to my peaceful stay. I had a nice room on a higher floor the people at the desk were very helpful. I will go back again… Food was good too.