To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(67)
Positive reviews(43)
Reviews with photos/video(7)
Negative reviews(6)
Guest User
Standard Triple Room
Stayed in Apr 2024
Family
39 review
4.0/5
Very Good
Posted on Apr 4, 2024
Nice and clean hotel. Near to everything. Many restaurants around.
Guest User
Twin Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The location is very good. You are right in the middle of a bunch of ancient buildings and ruins. It has a strong historical atmosphere and you can reach all the attractions on foot. It is very comfortable to stroll around in the morning and evening. The hotel facilities are new, clean, and have Grohe bathroom facilities. Warm service and comfortable stay.
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Lily..
Twin Room
Stayed in Mar 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The staff were very polite. The breakfast was delicious with lots of traditional Uzbek dishes. The room was spacious and comfortable.
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Guest User
Twin Room
Stayed in Jun 2024
Travel with friends
10 review
3.7/5
Posted on Jun 20, 2024
It would be better if there are elevators and slopes
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Yuanxingshijie
Standard Triple Room
Stayed in Feb 2024
Couples
25 review
5.0/5
Outstanding
Posted on May 19, 2024
It's right in the middle of the core scenic spot and convenient for travel.
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Anonymous User
Standard Single Room
Stayed in Jul 2023
Solo travellers
10 review
3.7/5
Posted on Jul 10, 2023
The location is perfect for sightseeing in the old town. However, the service seemed expensive, and I was concerned about small details such as the poor flushing of the toilet and the lack of toothbrushes and tissues. The young receptionist spoke good English and was very responsive, but when I asked the large, older receptionist for a taxi, he refused with a smile and told me I could just get one on the street. It's a shame because the breakfast was good.
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Guest User
Standard Triple Room
Stayed in Oct 2023
Solo travellers
3 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Still pretty good
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KnR67
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on May 20, 2024
Excellent location. Hotel is good standard - Room 29's bathroom had glass shower screen and functioned well. Quick and reliable laundry service. Freshly cooked omelettes at breakfast were delicious. English speaking staff at Reception were helpful.
Response from Property: Dear guest, thank you for your review. Best regards, Mirfayz
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 17, 2024
Very clean, well managed hotel in a great location to visit the sites of Bukhara. Lots of breakfast options to choose from. Special thanks to Gayrat at the front desk who gave us lots of assistance. I have no hesitation in recommending this hotel.
Praxmeyer
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 6, 2024
Really good hotel in a great location in the centre of Bukhara. The rooms are clean and very comfortable. Our package also included breakfast which was very good. The main attraction of this hotel is its central location which is fantastic.
Response from Property: Dear guest, thank you for your review!
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 19, 2024
Hotel Malika Bukhara impressed us with its blend of traditional Uzbek decor and modern amenities. The rooms were spacious and comfortable, and the staff went out of their way to make our stay enjoyable. Its central location made it easy to explore the city’s historic sites. A great choice for anyone visiting Bukhara.
TatiYorker
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 3, 2024
I recently had the pleasure of staying at Hotel Malika in Bukhara, and my overall experience was delightful. The hotel's location, ambiance, and service left a positive impression on me. The room at Hotel Malika was comfortable and well-maintained.
Response from Property: Dear guest, thank you for your review
tong214
Stayed in Jul 2023
Family
5.0/5
Outstanding
Posted on Jul 14, 2023
This hotel is in the old town of Bukhara. The location is perfect because it is next to all the historic sites but also in a quiet area. The rooms were nice and clean. The front desk staff was very helpful (Essenia was great). The wifi worked well which is rare for Uzbekistan. We had five people in our group so we had to get two adjacent rooms (24 and 25). The lobby was spacious and the restaurant served decent breakfast.
Response from Property: Dear guest, thank you for your review.
Guest User
Stayed in Jun 2023
Travel with friends
5.0/5
Outstanding
Posted on Jun 30, 2023
Very good location, the hotel is walking distance from the top attractions,. The rooms are clean and airconditioned. The staff were friendly and helpfull,they gave us good recommendations about restaurants, food and transport and local sights .We would come again .
Response from Property: Dear guest, thank you for your review!
Guest User
Stayed in Jun 2023
Couples
2.0/5
Posted on Jun 1, 2023
We stayed here for two nights and our room was booked through our agency. We really like the location where is very easy to access the car drop-off place as well as other attractions. We aren’t sure what room the agency booked for us but it is quite small which isn’t a problem since we only go back to sleep. However, the bathroom really needs some upgrade. With only the shower curtain (which I personally dislike the most), water would be all over the floor if we don’t stick to the wall while taking a shower. With water flooded on the floor, it gets slippery. The other reason that I give two stars rather than 3 is one of the towels was dirty. It looked like someone using it to wipe off mud face mask without properly washed. There’s no way who folded the tower didn’t see it. Yet, it was still served to us. Breakfast is plain with limited options compared to most hotels we stayed in this two-week trip. I checked both booking and TripAdvisor and it seems like it’s a well beloved place. We might be just unlucky here but hopefully the hotel could take the comment positively and do an even better job in the future.
6/8
Response from Property: Dear guest, thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned department. Despite this, we hope to be able to welcome you back on a return visit to Bukhara.