The Chateau Spa & Wellness Resort Reviews

breakfast and dinner quality was so awesome!customer service also great,will definitely recommended for my friends

This hotel really amaze me. This one bed room suite come with 2 washroom, one with bath tub. And also come with 2 TV, 1 in room, 1 in living room. The room is clean, complimentary drinks in fridge. All the staff in the hotel are so welcoming and polite. The breakfast choices are good too. My kids enjoyed playing in the pool, it’s clean. Thanks for the great hospitality.

The hotel is very nice, time flies so fast, we feels like one night is just not enough. The place is very beautiful. The food also excellent

Service was exceptional. The concierge, front office, housekeeping and f&b personnel were absolutely great! They were attentive and had great mannerisms! The hotel was also located within lush greenery which is really calming and serene. But I would have reservations for the interiors. It is a very very dated hotel as it felt like the interior is still stuck in the 1980-1990s. Only 1 of 2 hotels on Berjaya Hills - either Colmar Tropicale/ Chateau so there isn’t many options if this is not to your liking. The facilities were also not as well maintained as expected and the whole place just lacked vibes and atmosphere. The bathroom was also slippery and there was a lack of towels! Felt that the place has so much wasted potential. Colmar Tropicale and Japanese Village felt so tired looking - a much needed rejuvenation would really boost the place.

The resort is beautiful and staffs are so helpful & friendly. Room are clean & spacious. Overall we have a wonderful stays.

The hotel’s breakfast was ok. The hotel is abit run down. But overall was ok.

Lovely stay, great service and cozy room.!!! But onlt one restaraunt was a disappointing

Very peaceful and quiet location. Good place for a weekend getaway.

Checked in on my birthday and The Chateau sent a very nice ‘Happy Birthday’ chocolate cake. We had a relaxing time and an enjoyable Nature Veggie tour at the organic farm and a delicious lunch. The staff and service from the concierge, to the lobby reception, room service and restaurants were fantastic and impeccable. Bobby the Assistant Food & Beverage Manager is ever so friendly and helpful.

This is our first time staying at this hotel and dare I say, it was one of the best 5-star hotels I’ve been in. Will definitely, definitely come again. Everything and everyone were wonderful. The room was so squeaky clean and no speck of dusts anywhere. The bathroom’s design was top notch I love every inch of it. And the room had carpet-floor which made it easier and less painful for my baby to crawl around. The view was to die for. Very secluded and private and calm. Okay now the breakfast, heads off to the chef, the foods were amazing. I think this hotel has been here for quite a while now but they had managed to maintain and made it look like brand new. Two things I wanna suggest a bit, maybe can provide a prayer mat for the muslims or the front desk maybe should ask first whether we need any prayer mats, that would’ve been nice. One other thing, during breakfast, maybe can make sure the utensils are more accessible rather than upon request cause each table was provided with limited number of spoons and forks. But yeah other than that, everything was perfect from the beginning till the end. Huge thanks to Mark as well cause he did a wonderful job assisting us to our room and everything. Kudos to every staffs here, they were so nice and helpful. Oh yeah almost forgot about the welcome drinks, they were absolute perfect thank you so much. Will come again and again. Best hotel here.

Food is great and end to end customer services is excellent.

We have splendidly stayed at this place. I wrote that if they can decorate something for our honeymoon, it would be great. And we were surprised by the decoration. Everything was so perfect! We will definitely come again to stay and enjoy the spa.

Trip was once again amazing. View 10/10 Services 10/10 Breakfast 10/10 Room 10/10 Thank you Mark for always making the trip extra special! 🩷 and for being accommodating to our request. Highly recommend anyone to have a weekend getaway here, super relaxing and rejuvenating!

Hotel Manager Mark and front desk staff Izzat really made us felt really welcome and all the hotel staffs are so helpful and friendly. Top notch hospitality. The first hour after checked in, me and my husband have planned to visit here again. We love the serenity this place offers, although it’s just an hour drive from KL city. The room is comfortable and amenities are great. Thank u for the wonderful service, we will be back soon.