Jl. H. Agus Salim No.25, Kayu Kubu, Kec. Guguk, Bukittinggi, West Sumatra 26115, IndonesiaView hotel details
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Guest Reviews of Grand Gallery Hotel Bukittinggi
9.4/10
Amazing
27 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.1
Service9.3
Cleanliness9.4
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All reviews(27)
Positive reviews(23)
Reviews with photos/video(10)
Great location(11)
Great service(7)
Clean and tidy(6)
Negative reviews(4)
cikpuan hana
Superior Twin Room
Stayed in Jan 2026
Family
24 review
10/10
Outstanding
Posted on Feb 18, 2026
Good hotel in centre of town but has small room. Everything is good in term of clean and service. Breakfast just a normal.
Mummy SA
Stayed in Oct 2025
Travelling with friends
11 review
10/10
Outstanding
Posted on Dec 13, 2025
Grand Gallery Hotel Bukit Tinggi – Comfortable Stay with Great Location ⭐⭐⭐⭐
Stayed at Grand Gallery Hotel Bukit Tinggi and had a pleasant experience. The hotel is clean, comfortable, and well maintained, making it a good place to rest after exploring the city. Rooms are spacious enough and suitable for families.
The location is a plus — close to Bukit Tinggi attractions, making it easy to get around. The surrounding area is lively, yet the hotel itself feels calm and restful.
Breakfast was decent with local options, and the staff were friendly and helpful, always ready to assist with requests or directions.
Overall, a good value-for-money hotel in Bukit Tinggi, especially if you’re looking for a comfortable stay in a convenient location. Would consider staying here again.
erzamm
Stayed in Aug 2025
Family
1 review
9.5/10
Amazing
Posted on Sep 15, 2025
It is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
Guest User
Superior Twin Room
Stayed in Dec 2025
Couple
1 review
10/10
Outstanding
Posted on Jan 27, 2026
The service is satisfying, highly recommended in Bukittinggi.
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Joseph0599
Stayed in Mar 2025
Couple
11 review
9.5/10
Amazing
Posted on Apr 5, 2025
Superior twin bed rooms are really small..... as it is difficult to the bed
Guest User
Stayed in Jun 2024
Family
8 review
8.0/10
Very good
Posted on Jul 15, 2024
Very strategic place as it is super near to Jam Gadang, only couple of minutes walking distance. The staffs are nice and friendly and super helpful. Theres only 1 small lift, and it is taking forever on the lift waiting as the limit is only 5 person to be in the lift. May need to improve on the pest control as theres an incident when my nephew had a cockroach resting on his shirt (out of nowhere) while he was walking. May also need to consider the room’s air freshener (they are using coffee smell type?)
Guest User
Stayed in Jun 2024
Couple
4 review
10/10
Outstanding
Posted on Aug 23, 2024
Nice view....wonderfull location and good and friendly staff....
Syafinazm
Stayed in Jul 2025
Couple
3 review
8.5/10
Very good
Posted on Oct 1, 2025
great stay...
azreil
Stayed in Nov 2023
Solo traveller
6 review
5.5/10
Posted on Dec 12, 2023
i was given the last available deluxe room.
the moment i stepped in, woah... the smell that came from the toilet was unbearable.
i informed the hotel management about this predicament.
hopefully they may take prompt action to address this issue.
Guest User
Stayed in Oct 2023
Couple
5 review
9.5/10
Amazing
Posted on Nov 18, 2023
room dressing look beautiful and clean
toilet and shower good condition
crew friendly and helping
breakfast nice and superb
recommended to stay
NoridahSidik
Stayed in Aug 2025
Couple
16 review
10/10
Outstanding
Posted on Oct 24, 2025
Clean
Guest User
Stayed in Apr 2025
Travelling with friends
2 review
9.0/10
Great
Posted on May 5, 2025
Great location, restaurant with beautiful view. .......
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Guest User
Stayed in Dec 2024
Family
16 review
7.0/10
Posted on Feb 21, 2025
Clean and tidy, yesterday when I stayed here..
The TV broadcast had lots of ants 🫣
Please improve the service again...
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Sufiyan Mistry
Stayed in Jun 2025
Family
3 review
5.0/10
Posted on Jul 22, 2025
Google says it's a 4-star hotel, but it's more like a 3-star hotel. As a non-smoker, you'll be incredibly bothered by the smoking in the lobby and elevator. Furthermore, the hotel is outdated, and with only one working elevator, it's a long walk to your room. You also have to call reception several times for requests. And you have to wait a long time for change if you order something in the lounge. The hotel has a good location, but I wouldn't book here again.
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Guest User
Stayed in Aug 2024
Family
1 review
10/10
Outstanding
Posted on Sep 29, 2024
Very good accommodation...
For nearby tourist destinations... No need to use vehicles to go anywhere... Just walk....
Affordable price,.. clean and well-maintained rooms...