Guest User
February 29, 2024
Very disappointing stay considering price paid and that its supposed to be 4*. My husband and I and our 18 month old daughter stayed on August Bank holiday Saturday, paying 200 for B and B. Yes the hotel is dated and the bathroom is shabby , the beds terribly uncomfortable and pillows that are thinner than a good paper back but the bar food, both service and food was I can only say the worst ive ever had and any self respecting hotel or chef should be mortified to serve. We paid 66 Euro for the following meal coke and a bottle of coors light wings which in fairness were ok but served without side plates to eat them off, anything to clean your fingers and before my daughters 8.50 sausage and undercooked chip which i asked to get first. We were then served 2 x Caesar salads with chips, when i say caesar salad, thats what we ordered, we got a tangled mass of rocket and odd ball lettuce( not a piece of romaine in sight) with what seemed like left over side salad mixed in , with watery packet chicken and the greasy bread sponges which I can only assume were meant to be croutons and a piece of deep fried bacon. the chips were not cooked enough to be edible No one queried why two 20euro salads went back uneaten. I then asked for a single scoot of ice-cream for my little one, at this age I cant give here a big bowl because it will just go every where, again completely ignored and a full giant bowl delivered. Table clearer also removed her paddington fork ( she's not yet able to eat wit the adult sized cutlery that was given to er ) and despite asking 2 staff to go to the kitchen and get it back , no joy. Plenty of staff on but not a bit of interest in what they were doing, poorly trained and uncaring. Saturday night the corridor outside our room was very noisy , and my little one was woken a few times. Breakfast was ok, if you like full irish, not a croissant or pastry in sight. Ive tried to find some positive , the pool was nice but there are hidden charges everywhere 3 for a hat, 2 for a towel 1 for locker, but the man on leisure centre reception was helpful and sound. Small kids play area outside suitable for school age plus, no indoor play despite me having seen it somewhere when booking. Also beware - booking on the hotel site was NO cheaper than the online sites and they have a 5 day cancellation policly where you will often get 24 hour cancellation on some of the sites but honestly if you want a bit of luxury or relaxation Id avoid like the plague,