254 South Union Street Guest House

The house and property was beautiful and very clean. Check in was easy. The fridge was nicely stocked with drinks and local cheese. I would highly recommend this place and maybe we will go back in the future.

Easy check-in and nice, clean, comfortable room. The hospitality by Bill was great.

Very cute place, highly recommended I spent last weekend in the "Superior single room lake view." I'm a woman in her 30s traveling solo - in town for a wedding. The owner is very nice and welcoming (gave me a map and restaurant recommendations) and I felt safe walking to and from downtown Burlington from this location. Parking out front was easy. It was also easy to locate (an adorable pink Victorian house). My room was pretty, clean, spacious, and comfortable! It was a warm weekend and I liked that the room had both ac and a fan (I didn't need ac overnight). The room had plenty of easy access outlets to charge all my things and the wifi was stable with no issues logging on. It also had lots of clean towels, a hairdryer, access to an iron, and plenty of space to hang my dresses and coats. Beverages/coffee/snacks and light breakfast were available on the 2nd floor landing which was much appreciated! My only teeny tiny word to the wise is that there wasn't conditioner (I really liked the other soap/bath products though), so be sure to bring that if it's in your routine - I just picked some up at a nearby cvs. Also the water pressure in the shower was a bit low. Not a huge deal though. I really enjoyed my stay here and would definitely come again! Thank you!

Very nice property and the locatio is close to town.

We stayed 3 nights in the suite, which was immaculate and comfortable. Two window air conditioners ran very quietly and kept the suite cool during a hot, humid stretch of weather. Bill was very helpful in showing us the amenities of the property and in giving us excellent recommendations for dinner. He even made a trip to the grocery store for a few items to accommodate my food allergy.

My review is based on my booking experience with this guest house; I have not stayed there. We were excited to find this guest house for our family to be together for the 2024 eclipse. I reserved 3 rooms using my credit card and received email confirmations with their terms that I would be charged in the event of changes or cancellation on my end. At the time of the booking, I was not charged for a deposit and was not required to prepay the booking. The following day, I spoke with one of the proprietors about our upcoming two night stay during the eclipse. Two and a half months later, I was surprised to receive cancellation email notices with no explanation, and I contacted the hosts to find out what happened. I was told that it was a booking error and that new pricing and the reservation hub would be open to book at the beginning of 2024. However, I looked up the rooms we had booked, and not only were they available on the same day as our cancellation notices, but the prices had increased by 168%. I chose not to rebook the three rooms. I thought this should be on record, so I filed a complaint with the Vermont Attorney General’s Consumer Assistance Program. After I filed the complaint, the host contacted me and gave me information on alternative places to stay. At that point, I had already made other arrangements, and we are all set. This information is public record and can be verified by contacting the Vermont Attorney General’s Consumer Assistance Program.